Lidl Northern Ireland
Customer Assistant - Craigavon
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Assistant - Craigavon
Customer Assistant – Lidl
Summary
From our Head Office to the shop floor and everywhere in between, our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.
Earn £13.30 per hour—with flexibility!
Flexible Hours to Fit Your Life! Life is busy, so we offer contracts for 10, 20, 35, or 30 hours per week. On our standard 30-hour contract, you’ll earn £490+ per week* (inclusive of unsocial hours).
Weekend work is an option! Let’s talk about your availability and tailor a shift pattern that fits your needs.
Age Requirement: As a Customer Assistant, you are required to sell alcohol, so you must be 18 or over to work in our store.
Shift Patterns
-
Early Shift (Morning): Start at 4 am with your team. Work to get award-winning stock fully restocked on the shop floor and bakery products ready—so customers can Go Full Lidl!
-
Middle Shift: Start mid-morning or early afternoon, ensuring the store remains spotlessly clean, well-presented, with fresh products on hand. Help customers with queries on the shop floor and work on tills to minimise queues.
-
Late Shift: Start in the afternoon, supporting high-class customer experiences—serving customers with a smile, restocking missing items, and preparing the store for the following day.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You’ll Do
- Interacting with the customer in a pleasant, friendly, and helpful manner
- Ensuring stock loss controls are followed across the store
- Maintaining store and external cleanliness and hygiene standards
- Following freshness and rotation principles
- Ensuring waste management is correct
- Assisting in stock count processes
Requirements
- A can-do attitude and excellent customer service skills
- Willingness to go the extra mile for customers
- Responsible and reliable attitude
- Enjoy working in a fast-paced, varied environment
- A strong team player
- Previous customer-facing experience preferred (not essential if you have the right attitude)
Benefits
Through equal pay, we ensure fairness across all roles at Lidl.
Competitive Pay & Progression
- Year 1: Basic £13.30/hour, rising to £14.80/hour after 3 years.
- Unsocial Hours (11pm–6am): £16.63 (Year 1) → £18.50 (Year 4).
- Overtime/Sundays: £19.95 (Year 1) → £22.20 (Year 4).
| Year | Basic Rate | Unsocial Hours | Overtime/Sundays |
|---|---|---|---|
| Year 1 | £13.30 | £16.63 | £19.95 |
| Year 2 | £13.40 | £16.75 | £20.10 |
| Year 3 | £13.90 | £17.38 | £20.85 |
| Year 4 | £14.80 | £18.50 | £22.20 |
Get help with your application
Your very own career expert that helps elevate your application to the next level.
*Frequency of additional supplements may vary depending on shifts worked.
Other Benefits
- 29 days holiday per annum (pro-rata, including Bank Holidays)
- Company pension
- Career development opportunities
- High-performers invited to join the Leadership Academy
- Vodafone discounts for mobile and broadband
- Generous discounts (Circle K, Bike to Work scheme)
- Maternity Leave top-up, Marriage Leave, Employee Assistance Programme
Lidl: An equal opportunities employer. We support diversity and inclusion and ensure fairness for all applicants regardless of:
- Gender
- Civil/marital status
- Family status
- Sexual orientation
- Age
- Disability
- Race
- Religious belief
- Political opinion
- Traveller community membership
Any reasonable adjustments considered during recruitment.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills