Lidl Ireland GmbH
Customer Assistant - Dublin Road, Bray
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Customer Assistant - Dublin Road, Bray
Customer Assistant – Retail Roles at Lidl
From our Head Office to the shop floor and everywhere in between, our primary goal is to create and deliver a fantastic customer journey for everyone who shops with us.
Are you customer obsessed, high energy, and love learning every day? If yes, we’d love to have you!
About the Role
As a Customer Assistant on our standard 30-hour contract, you can earn €460+ per week, working across various shifts and tasks as part of a diverse team.
You’ll be selling alcohol (eligibility: must be 18 or over), contributing to a dynamic environment where every day brings new opportunities for growth.
What a Day Look Like? (No Two Days Are Ever Same!)
Here’s a snapshot of what your role might entail depending on your shift:
Morning Shift (5am or 6am)
- Transform the shop floor: Restock award-winning products and prepare bakery offerings for opening time so customers can enjoy Go Full Lidl!
- Collaborate with your team to ensure our signature products are ready for shoppers
Middle Shift (Mid-morning to early afternoon)
- Maintain excellence: Keep our store spotlessly clean, well-presented, and fresh
- Customer experience: Assist shoppers with queries, manage tills efficiently to minimise queues
- Ensure all operations run smoothly between morning and afternoon rushes
Late Shift (Afternoon until closing)
- Deliver top-class service: Assist customers with smiles while on the tills
- Tidy finish: Restock missing items and prepare the store for the next day
- Wrap-up: While ensuring the store looks polished, safe, and ready for registration
Responsibilities
As a Customer Assistant, you will:
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- Engage warmly with customers: Offer pleasant, friendly, and helpful service
- Secure operations: Follow stock loss controls and integrate with store security
- Maintain high standards: Uphold cleanliness, hygiene, and presentation in and outside the store
- Follow freshness principles: Ensure stock rotation is correct to maintain quality
- Handle waste responsibly: Manage waste per Lidl's sustainability guidelines
- Support stock counts: Assist with inventory checks as required
Requirements
We’re looking for individuals who demonstrate:
- A whyondø capability: A can-do attitude, exceptional customer service skills, and proactive approach
- Reliability: Commitment to showing up and delivering on your promises
- Fast-paced adaptability: Thriving in a varied, dynamic environment where no two days are the same
- Teamwork: Embracing collaboration and contributing positively to the team culture
- Passion for customer care: Previous experience in customer-facing roles is preferred but not essential; what matters most is your foundation of positivity and adaptability
Benefits
Lidl is committed to offering a transparent, fair, and progressive salary structure along with comprehensive benefits to support both your earning potential and personal development:
Flexible and Appealing Earnings
We follow a transparent pay progression system with a base rate that increases over time, based on performance:
-
Year 1
- Basic Rate: €15.40/hour
- Unsocial (12am–7am): €19.25/hour
- Overtime/Sunday work: €23.10/hour
- Bank Holidays: €30.80/hour
-
Year 2
- Basic Rate: €16.20/hour
- Unsocial: €20.25/hour
- Overtime/Sunday: €24.30/hour
- Bank Holiday: €32.40/hour
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Year 3
- Basic Rate: €16.90/hour
- Unsocial: €21.13/hour
- Overtime/Sunday: €25.35/hour
- Bank Holiday: €33.80/hour
-
Year 4 (onwards)
- Basic Rate: Rises to €17.90/hour
- Unsocial: €22.38/hour
- Overtime/Sunday: €26.85/hour
- Bank Holidays: €35.80/hour
Additional Benefits
- Paid Leave: 20 days per year (pro rata)
- Company Pension Plan: Support your long-term financial goals
- Career Growth Opportunities for All!
- High performers encouraged to join the Lidl Leadership Academy as part of ongoing development programs
- Discounts Available
- Circle K and private health insurance
- Bike to Work Schemes
- Three Network mobile and broadband discounts
- Supportive Policies
- Maternity and Paternity top-up benefits, Marriage Leave
- Employee Assistance Programme
Why Work at Lidl?
- Market-leading compensation packages with progression plans
- Equal opportunities employer – We happily accommodate reasonable adjustments to ensure a fair recruitment and application process
- Diversity and Inclusion: Opportunity to work in an environment that respects gender, civil status, family status, age, orientation, disability, cultural heritage including the Traveler community, and religious beliefs
- Fairness and transparency from day one – No hidden surprises, just growth and recognition controlled by our employees
Join the Lidl team today and be part of building and creating a fantastic customer experience that people love!
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