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Lidl Ireland GmbH

Customer Assistant (Early Shifts Only) - Stillorgan

Ireland
€17.90/hr
Posted 2 days ago
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Customer Assistant (Early Shifts Only) - Stillorgan

Customer Assistant – Lidl

Our Head Office to the shop floor and everywhere in between, our primary aim is to create and deliver a fantastic customer journey for everyone who shops with Lidl.

Customer obsessed, high energy, and love learning every day?

If that describes you, apply now to earn €460+ per week as a Customer Assistant on our 30-hour contract.


The Role

You’ll work across various shifts, tasks, and teams, ensuring a smooth and engaging retail experience.

Important Note:

  • As a Customer Assistant, you will be required to sell alcohol, which means you must be 18 or over.
  • For this specific location, availability for early morning shifts is mandatory.

Shift Patterns

  • Morning Shift (5am or 6am start) Working alongside your team to stock award-winning products and prepare bakery items for customers to enjoy by opening time.

  • Middle Shift (mid-morning to early afternoon) Ensuring the store is spotlessly clean, products remain fresh, and customers receive assistance with queries and till operations to reduce queues.

  • Late Shift (afternoon start) Serving customers with a smile, restocking missing items, and preparing the store for the following day.


Responsibilities

  • Interacting with Customers: Provide pleasant, friendly, and helpful service at all times.
  • Stock Management: Follow stock loss control procedures across the store.
  • Maintenance: Ensure store hygiene and cleanliness both inside and externally.
  • Freshness & Rotation: Adhere to product freshness guidelines and proper rotation policies.
  • Waste Management: Handle waste correctly and efficiently.
  • Stock Count Support: Assist during the stock count process as required.

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Requirements

You’ll need a positive attitude and the following qualities and skills:

  • Customer service competency and willingness to go the extra mile.
  • Reliability and responsibility—being accountable for your tasks.
  • Ability to thrive in a fast-paced, varied working environment.
  • Strong teamwork ethic—a collective effort ensures success.
  • Prior experience in a customer-facing role is helpful but not essential if you demonstrate the right mindset.

Please note: For this role, early morning shift availability is mandatory.


Benefits

Lidl offers a competitive transparent pay system, ensuring pay equality across all roles. Your wage structure with benefits and supplementary pay includes:

Salary Progression (Per Hour)

  • Year 1:
    • Basic: €15.40
    • Unsocial hours (12am – 7am): €19.25
    • Overtime/Sundays: €23.10
    • Bank Holidays: €30.80

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  • Year 2:

    • Basic: €16.20
    • Unsocial hours: €20.25
    • Overtime/Sundays: €24.30
    • Bank Holidays: €32.40
  • Year 3:

    • Basic: €16.90
    • Unsocial hours: €21.13
    • Overtime/Sundays: €25.35
    • Bank Holidays: €33.80
  • Year 4+:

    • Basic: €17.90
    • Unsocial hours: €22.38
    • Overtime/Sundays: €26.85
    • Bank Holidays: €35.80

Additional Benefits:

  • 20 days’ paid holiday (pro rata).
  • Company pension scheme.
  • Leadership Academy opportunities for high performers.
  • Circle K and Private Health Insurance discounts.
  • Bike to Work Scheme.
  • Mobile and broadband discounts with the Three network.
  • Maternity & Paternity Leave top-ups, Marriage Leave, and Employee Assistance Programme.

Culture & Inclusion

Lidl is an equal opportunities employer. We value diversity and inclusion and ensure every applicant receives a fair opportunity, regardless of:

  • Gender
  • Civil status
  • Family status
  • Sexual orientation
  • Age
  • Disability
  • Race, religious belief
  • Political opinion
  • Membership of the Traveller community

We will make reasonable accommodations throughout the recruitment and selection process.

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Skills

Customer Service
Stock Management
Cash Handling
Teamwork
Hygiene Standards
Inventory Control
Communication Skills
Reliability

Location

Ireland, England, United Kingdom

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