Marks and Spencer
Customer Assistant - Fashion, Home & Beauty - Cardiff
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Customer Assistant – M&S Fashion, Home & Beauty
Work Pattern
Week 1:
- Sunday: 13.30–17.30
- Tuesday: 14.00–18.00
- Wednesday: 15.30–19.30
Week 2:
- Sunday: 11.00–15.00
- Tuesday: 15.30–19.30
- Wednesday: 15.30–19.30
Join Marks & Spencer (M&S) as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.
This isn’t just a retail job – it’s a role for those who love pace, want to work hard, and are ready to support our business transformation.
We’re looking for passionate, fashion-forward individuals ready to:
- Drive sales
- Grow our share in the style market
- Help customers discover our most on-trend products
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You’ll be a resilient, confident brand ambassador, always ready to serve customers, sell items, and deliver exceptional service – even during peak demand.
Key Responsibilities
- High-energy frontline role: Operate in a high-demand environment, rolling up your sleeves and assisting customers no matter how busy.
- Digital confidence: Utilise tools like the Sparks App and in-store devices to enhance customer experience and support the transition to modern M&S.
- Speed and precision: Maintain high standards of efficiency while balancing speed and accuracy, even under pressure.
- Team player mindset: Contribute to a positive store environment, working collaboratively and with purpose.
- Flexibility & adaptability: Retail moves fast—you’ll jump in where needed, adapting quickly to challenges.
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The Marks & Spencer Difference
M&S customers don’t wait. You’ll thrive in a high-energy setting, ready to deliver unbeatable service while representing our premium fashion brand.
Are you ready for it? Take your mark and apply today!
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