Marks and Spencer
Customer Assistant - Fashion, Home & Beauty - Cardiff
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Customer Assistant (Fashion, Home & Beauty)
Work Pattern
- Wednesday: 15.30–19.30
- Friday: 15.30–19.30
- Saturday: 14.00–18.00
Join Marks & Spencer (M&S) as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard, and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals ready to:
- Drive sales and grow our share in the style space
- Help customers discover our most on-trend products
- Work as a confident brand ambassador with a resilient mindset
- Sell our latest fashion, home and beauty items
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About the Role
At M&S, our customers don’t wait—you’ll work in a high-demand environment, rolling up your sleeves and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You’ll utilise tools like:
- Sparks App
- In-store digital devices
These will enhance the customer experience and accelerate our transition to the new M&S.
Key Responsibilities
- Operate in a fast-paced, pressure-driven environment
- Maintain high standards for efficiency and effectiveness
- Balance speed and accuracy while delivering excellence
- Collaborate as a team player in a dynamic store environment
- Adapt quickly to meet demands and support changing needs
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Ideal Candidate
- Fashion-forward mindset with a drive to create sales
- Proactive and resilient approach to customer service
- Scratch-your-own-itch mentality—ready to go above and beyond
- Willingness to take initiative in a fast-moving retail setting
Your Challenge
This is the frontline of fashion retail—are you ready for it? Take Your Marks and apply today!
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