✔ Sell and promote high-margin products

• Upsell and cross-sell products to boost sales
• Create a mindful, engaging window display curation

✔ Leverage digital tools for retail transformation

• Use M&S’ Sparks App and in-store devices to enhance transactions
• Ensure seamless checkout and inventory updates

✔ Work flexibly in a fast-paced environment

• Adapt to high-demand periods without compromising standards
• Optimize workflows for speed, accuracy, and customer satisfaction

✔ Maintain store presentation and efficiency

• Stock and organize merchandise to create an inviting, retail experience
• Collaborate with team members to keep the store running like a well-oiled machine

What We’re Looking for

🔹 Passion for fashion – Style-savvy with a keen eye for current trends 🔹 Empathy and resilience – Handle inquiries with patience and adaptability 🔹 Retail experience – Bonus points for prior experience in customer-facing roles 🔹 Strong digital skills – Comfortable using tablets, POS systems, and digitized tools 🔹 Strong communication – Both verbal and written, with a customer-obsessed mindset 🔹 Team player – Celebrate collective success and support store colleagues

What We Offer

💡 Career progression – Stepping stone into other M&S retail or operations roles 💡 Flexible shifts – Early finish on Wednesdays as well as weekend commitments 💡 Freebie clothing allowance – Reward yourself with M&S fashion savings (depending on eligibility) 💡 Early year-end bonus (eligibility criteria apply) 💡 M&S apprenticeship program access – Higher education in return for working 16+ hrs/week 💡 Retail-focused training – Upskill with function-specific hubs (Style Inspire, Apparel, Beauty) 💡 A role with purpose – Be part of the revolution of retail with the iconic M&S brand

Next Steps

Take Your Marks and apply today!

Ready to step on the retail fashion stage? Let’s find out what you’re made of #Unmissable