Marks and Spencer
Customer Assistant - Fashion, Home & Beauty - Cardiff
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Customer Assistant - Fashion, Home & Beauty - Cardiff
Customer Assistant – Marks & Spencer (M&S) (Fashion, Home & Beauty)
Work Pattern
- Tuesday: 15:30 – 19:30
- Wednesday: 15:30 – 19:30
- Saturday: 15:30 – 19:30
About the Role
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll deliver five-star service and play a crucial role in our retail transformation.
This isn’t just a standard retail job—it’s for passionate, stylish, and hardworking individuals who thrive in a fast-paced environment and want to help customers discover the latest trends in our store.
This role allows you to:
- Drive sales growth
- Enhance customer experience
- Boost M&S’s share in the fashion market
- Be a fashion-forward brand ambassador
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What We’re Looking For
We need resilient, confident, and energetic assistants who excel under pressure. Key requirements include:
- A passionate interest in fashion and keeping up with the latest styles
- Strong customer service skills—ability to engage with individuals and provide tailored advice
- Digital literacy—comfortable using tools like the Sparks App and in-store devices
- High attention to efficiency, quality, and accuracy even during peak demand
- Ability to think on your feet and adapt swiftly in dynamic retail environments
- Team player mentality—ready to support staff and maintain a positive store atmosphere
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Your Daily Rhythm
At M&S, our customers don’t wait. Your role involves:
- Operating in a high-demand environment
- Rolling up your sleeves and getting hands-on, regardless of store activity levels
- Balancing speed and precision while maintaining high standards
- Flexibility—you’ll pitch in where needed, when needed, without hesitation
Why This Matters
This is frontline fashion retail—are you ready for it? Bring your energy and enthusiasm to help deliver the best possible experience for customers. Take your marks with Marks & Spencer today! Apply now.
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