Marks & Spencer
Customer Assistant - Fashion, Home & Beauty - Cardiff
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Customer Assistant Role – Marks & Spencer: Fashion, Home & Beauty
Work Pattern
- Monday: 15:30-19:30
- Saturday: 10:30-19:30
Join Marks & Spencer (M&S) as a Customer Assistant in our Fashion, Home & Beauty section. This isn’t just a retail job—it’s a dynamic role for those who thrive on pace, hard work, and an eagerness to support our business transformation.
About the Role
We’re looking for passionate, fashion-forward individuals to:
- Drive sales and grow M&S’s market share in the style sector
- Guide customers toward trendsetting products
- Serve as confident brand ambassadors, selling the latest fashion while delivering exceptional service
This role demands resilience and energy—you’ll work in a high-demand environment, adapting quickly and going above and beyond, no matter the rush.
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Key Responsibilities
- Digital Confidence Required:
- Utilise tools like Sparks App and in-store devices to elevate customer experiences, accelerating our shift toward the new M&S.
- Efficiency & Accuracy:
- Maintain sky-high standards, balancing speed and precision even under pressure. No half-measures—every interaction counts.
- Team Collaboration:
- Foster a positive, purpose-driven store culture where every team member galvanises everyone’s momentum.
- Flexibility & Adaptability:
- Retail moves fast—so will you. Meet where you’re needed, when you’re needed. No fixed path; just faster responses.
The Why: Why M&S is Breaking New Ground
M&S is revolutionising retail—aiming to be greener, faster, and more digitally inspired. By joining us, you’ll:
- Help introduce innovative customer experiences in stores and online.
- Make an immediate impact across every transaction.
- Be part of a pushed-the-limits team shaping tomorrow’s retail.
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What M&S Offers
- Inclusivity & Opportunity: A workplace built on diversity, equality, and an Inclusion, Diversity, and Equal Opportunities Policy. We welcome smart/flexible working arrangements.
- Retail Innovation: Be part of defining future retail with groundbreaking initiatives.
- Community & Energy: Our stores are buzzing—do you live and breathe collaboration, pace, and problem-solving?
Are You Ready for the Frontline?
This is fashion retail’s vanguard. If you’re driven to excite, sell, and innovate—take your mark. Apply today! M&S: it started with Marks and Spencer—because together, innovation happens.
Get set. Go. 🚀
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