Marks & Spencer
Customer Assistant - Fashion, Home & Beauty - Lisburn
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Customer Assistant - Fashion, Home & Beauty - Lisburn
Customer Assistant – Fashion, Home & Beauty
Location: [Your M&S Location] Work Pattern:
- Thursday: 08:00 – 17:00
- Friday: 08:00 – 17:00
- Saturday: 17:00 – 21:00
Join Marks & Spencer as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll thrive in a fast-paced, customer-centric environment.
About the Role
This isn’t just another retail job—it’s an opportunity to drive sales, grow our market share in style, and deliver five-star customer service. We’re looking for passionate, fashion-forward individuals who love the pace, want to work hard, and are ready to help shape a bold transformation in the industry.
As a Customer Assistant, you’ll be the face of M&S, offering style advice, enhancing shopping experiences, and selling our newest, most trendsetting products. Success here demands resilience, confidence, and a disregard for busy days—because our customers don’t wait, and neither should we.
Key Responsibilities
- Customer First:
- Provide expert personalised service for M&S’s Fashion, Home & Beauty ranges.
- Deliver style advice with passion, ensuring customers leave with smiles—and our products.
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Driving Sales & Innovation:
- Utilise digital tools like our Sparks App and in-store devices to boost efficiency and sales.
- Adapt quickly to new systems and processes, accelerating the shift to the new digital M&S.
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Speed & Accuracy Under Pressure:
- Maintain exceptional service standards even during peak demand.
- Balance speed with precision, ensuring every transaction is smooth.
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Digital Confidence:
- Be proficient with M&S’s technology stack to enhance customer experience.
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Teamwork & Energy:
- Contribute to a positive, dynamic store environment with teamwork and high energy.
- Support colleagues with efficiency, purpose, and positivity.
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Flexibility & Adaptability:
- Adapt to sudden needs—because retail moves fast, and so should we.
- Step up whenever required—no task is too small, no moment is unimportant.
Who You Are
We’re looking for intelligent, ambitious individuals who can:
- Solve problems on the fly with resourcefulness and proactive spirit.
- Enjoy high-energy workplaces where every day brings new challenges.
- Thrive within a supportive, collaborative team.
- Combine costumer care with commercial drive—helping customers while growing sales.
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About Marks & Spencer
M&S is leading the future of retail by pushing digital boundaries, embracing innovation, and committing to sustainability. Our business transformation is creating opportunities like never before—hông Browning a second to be at the helm.
We are an organisation that proudly champions inclusion, diversity, and equality. Join us to make an immediate impact and play your part in an employer recognised for excellence, responsibility, and support. Flexible and smart working options are available too.
Apply Today
"Retail, reimagined. Are you ready to be part of our next big step?" Take Your Marks. Join us and help shape the future of fashion shopping. Apply now.
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