Marks and Spencer
Customer Assistant - Fashion, Home & Beauty - Lisburn
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Customer Assistant – Fashion, Home & Beauty Marks & Spencer
About the Role
Join Marks & Spencer as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll deliver exceptional style advice and five-star service. This isn’t just a retail role – it’s an opportunity for passionate, fashion-forward individuals who thrive in fast-paced environments.
You’ll drive sales, grow our market share in the style space, and help customers discover our latest on-trend and fashion-forward products.
As a resilient and confident brand ambassador, you will:
- Support our customers
- Sell our latest fashion items
- Thrive in high-demand, high-pressure environments
Key Working Hours
- Thursday: 08:00 – 17:00
- Friday: 08:00 – 17:00
- Saturday: 17:00 – 21:00
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Responsibilities
Customer Experience & Sales
- Provide fast, friendly customer service with confidence and urgency – we don’t wait!
- Use digital tools (e.g., Sparks App, in-store devices) to enhance the customer journey and support M&S’s digital transformation
- Sell fashion products efficiently while maintaining high standards of pace and accuracy under pressure
Teamwork & Adaptability
- Foster a positive, energetic store environment – teamwork is essential!
- Move with purpose: support colleagues and adapt to immediate needs in a fast-moving retail setting
- Embrace challenges with enthusiasm – flexibility and resilience are key
Fashion & Engagement
- Highlight the latest trends to help customers find must-have items
- Uphold M&S’s commitment to excellence and transformational growth in the fashion space
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Requirements
✅ Fashion-forward perspective – true love for style and the latest trends ✅ Passion for retail – thrive in a high-pressure, dynamic environment ✅ Digital confidence – ability to utilise apps/devices (e.g., Sparks App, POS tools) ✅ Strong communication – friendly yet efficient service at pace ✅ Team-working & flexibility – ready to adapt and support colleagues
Why Apply?
- Join at the frontline of fashion retail – are you ready?
- A role that matches your energy, ambition, and love for service
- Opportunity to shape and grow the future of M&S’s fashion offering
Take Your Marks & apply today! 🚀
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