Marks and Spencer
Customer Assistant - Food - Bexleyheath
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Customer Assistant - Food - Bexleyheath
Customer Assistant (Food Section) – Mark & Spencer
Work Pattern
- Tuesday: 13:00 – 17:00
- Wednesday: 13:00 – 17:00
- Friday: 13:00 – 17:00
- Saturday: 06:00 – 10:00
Join Marks & Spencer as a Customer Assistant in our Food section, where you’ll be at the forefront of the UK’s fastest-growing retailer. We’re not just looking for shelf-fillers—we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.
The Opportunity
We’re looking for passionate individuals who don’t just take pride in their knowledge of M&S Food products but who are also ready to roll up their sleeves every day to meet strong customer demand head-on.
You’ll be our resilient and committed brand ambassador, confidently recommending and selling our latest food products while ensuring every customer feels truly valued during their shopping experience.
Key Responsibilities
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- Sell with Confidence: Actively recommend and promote the latest M&S Food products to drive sales and enhance the customer experience whenever possible.
- High-Pressure Performance: Thrive in a fast-paced, busy environment, maintaining focus and providing exceptional service even during peak times.
- Digital Savvy: Utilise M&S digital tools—such as Sparks and in-store devices—to streamline operations and ensure customers receive the right products efficiently.
- Teamwork & Morale: Foster a positive, high-energy team environment and support colleagues in maintaining seamless, customer-centric service.
- Flexibility & Adaptability: Be ready to work across different store sections, adjusting to fluctuating demands in real time.
- Go the Extra Mile: Go above and beyond to fill shelves, assist customers, stock regions, and contribute to sales growth whenever needed.
What You’ll Need
- Resilience & Commitment: The ability to stay sharp and efficient during busy periods and maintain high standards, day after day.
- Digital Confidence: Comfort using technology—whether our digital staff tools or in-store systems—to enhance efficiency and service.
- Team Player Mindset: A collaborative approach, supporting colleagues while contributing to a fast-paced, customer-focused culture.
- Flexibility: Willingness to adapt to changing demands across the store and work where we most need you.
- Customer-First Attitude: A genuine commitment to exceed expectations and ensure every customer feels valued.
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Why This Could Be for You
This is not a role for the faint-hearted—it’s for hands-on, driven individuals ready to own the experience and make a real impact. If you thrive under pressure and love being part of a team that moves quickly, this could be exactly the challenge you’re looking for.
Take Your Marks and apply today! 🚀
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