Marks & Spencer
Customer Assistant - Food - Brentwood
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Customer Assistant - Food - Brentwood
Customer Assistant – Food Section (Marks & Spencer)
Work Pattern
- Sunday: 14:00 – 20:00
- Monday: 13:00 – 21:00
- Thursday: 13:00 – 21:00
- Saturday: 14:00 – 21:00
About the Role
Join Marks & Spencer as a Customer Assistant in our Food section—where you’ll be at the forefront of the UK’s fastest-growing retailer. This isn’t just about filling shelves; we’re looking for down-to-earth, resilient team players who thrive under pressure, deliver exceptional service, and drive transformation.
We need confident, passionate individuals who not only pride themselves on their product knowledge but are also willing to roll up their sleeves and take action every day to meet high customer demand.
You’ll be a dedicated brand ambassador—confidently selling our newest food products, ensuring customers feel valued, and always going above and beyond.
- A frontline role for those willing to push boundaries and make an impact.
- High-pressure environment that rewards speed, focus, and teamwork.
- Flexibility is key—you’ll adapt to different store demands and evolving demands.
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Responsibilities
- Deliver five-star service at pace, ensuring every customer feels valued.
- Confidently recommend and sell the latest products, raising our service standards.
- Utilise digital tools (e.g., Sparks platform and in-store devices) to enhance customer experiences and improve sales efficiency.
- Work smoothly as a team player—supporting colleagues to create a positive, high-energy shop floor.
- Embrace flexibility—ready to assist across the store, adapting to real-time customer needs.
- Contribute to growing sales by service, selling, filling, and problem-solving under pressure.
- Stay sharp and customer-focused during peak times to drive brand success.
Requirements
- Digital confidence: Comfortable using technologies like Sparks and in-store devices.
- Customer-centric mindset: Always looking to improve experiences with energy and professionalism.
- Team player: Valued for leadership, collaboration, and adaptability.
- Resilience: Able to work efficiently in a fast-paced, high-demand environment.
- Flexibility and adaptability: Willingness to go where we need you—no two shifts are identical.
- Passion for M&S Food: Eager to promote our products and stay updated on new launches.
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What We Offer
- A role that’s far from ordinary—opportunity for growth, learning, and driving change in retail.
- Innovation and transformation: Digital tools, tech upgrades, and a dynamic working environment.
- Inclusion and diversity: M&S is committed to equality, with flexible working options.
- Be part of a team making waves—delivering faster service, greener operations, and exceptional customer experiences.
- A chance to shape the future of retail, partnered with one of the UK’s most respected brands.
Ready to Take Your Marks?
Step into the fast lane—on your own terms. Apply today and be part of the next chapter in Marks & Spencer’s legacy.
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