Marks and Spencer
Customer Assistant - Food - Cheshunt
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Customer Assistant - Food - Cheshunt
Customer Assistant – Food Section (Marks & Spencer)
Work Pattern
- Friday: 17:00 – 22:00
- Saturday: 14:00 – 22:00
- Sunday: 13:00 – 21:00
About the Role
Join Marks & Spencer (M&S) as a Customer Assistant in our Food section – at the frontline of the UK’s fastest-growing retailer. This isn’t just about restocking shelves—we’re looking for down-to-earth, passionate colleagues who thrive under pressure, deliver five-star service at pace, and embrace change.
We seek someone who: ✔ Takes proud ownership of M&S Food products ✔ Is resilient, fast-paced, and ready to go the extra mile every day ✔ Enjoys interacting with customers, selling, and recommendations ✔ Is digitally confident and eager to use our tools
This is a frontline, high-energy role where customers expect immediate service, and adaptability is key. If you love selling, helping, and working in a dynamic retail environment, M&S could be your next opportunity.
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What You’ll Do
You’ll be a brand ambassador with a customer-first mindset, responsible for:
- Selling & recommending the latest M&S Food products with confidence
- Serving customers exceptionally fast during peak store hours
- Operating digital tools (Sparks and in-store devices) to ensure customers find what they need quickly
- Restocking shelves and maintaining store presentation
- Helping drive sales growth by exceeding expectations
- Acting as a team player, supporting colleagues in maintaining a positive and high-energy store environment
- Flexing across different store areas (no two shifts are the same—stay adaptable!)
Our Demands
This is a fast, flexible, and sometimes challenging role. Ideal candidates will:
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✔ Be completely comfortable in a fast, high-pressure retail environment ✔ Thrive on customer-facing interaction and quick decision-making ✔ Have basic tech literacy (e.g., familiar with digital ticketing) ✔ Bring a teamwork attitude and a willingness to learn ✔ Love selling, helping, and engaging with customers
You’ll Need
- A willingness to give top-notch service in a brisk setting
- Confidence in recommending and selling our products
- Digital literacy to operate our systems efficiently
Take Your Marks
This is not for the faint-hearted—M&S is demanding, but rewarding for those who embrace the challenge. Are you ready to push boundaries, go at breakneck speed, and deliver memorable customer experiences?
Apply today to join the M&S team and shape the future of UK retail!
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