Marks & Spencer
Customer Assistant - Food - Cheshunt
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Customer Assistant - Food - Cheshunt
Customer Assistant - M&S Food Section
Work Pattern
- Friday: 17:00 - 22:00
- Saturday: 14:00 - 22:00
- Sunday: 13:00 - 21:00
Join Marks & Spencer (M&S) as a Customer Assistant in our Food section, where you’ll be at the frontline of the UK’s fastest-growing retailer.
We’re not just looking for someone to refill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and are ready to embrace our ongoing transformation.
About the Role
We’re seeking passionate individuals who:
- Take pride in knowing M&S Food products inside-out
- Are ready to roll up their sleeves and keep pushing forward
- Meet strong customer demand head-on
As a resilient and committed brand ambassador, you’ll:
- Raise the bar by confidently recommending and selling our newest food products
- Drive growth in sales through remarkable service
- Ensure customers feel truly valued every time they shop
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Responsibilities
- Operate in a high-pressure environment, staying sharp, fast and focused during peak store hours
- Go above and beyond to serve, sell, and restock as needed
- Utilise our digital tools (like Sparks and in-store devices) to enhance the customer experience and meet demands efficiently
- Work across various store areas, adapting to changing demands in dynamic retail
- Contribute to a positive, high-energy team environment, supporting colleagues in delivering seamless service
Requirements
- Digital confidence: Ability to use technology integrals like our Sparks and in-store devices
- Team player attitude: Ready to collaborate, uplift others, and maintain a professional, customer-first mindset
- Flexibility: Willingness to adapt to varying tasks and schedules
- Resilience: Ability to manage pressure and high-volume situations with a positive attitude
This role is perfect for those who are ready for action, embrace challenges, and believe great service creates memorable customer experiences.
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About Marks & Spencer
We’re driving towards a greener, speedier, more inspiring digital future. Join us in defining a new era of retail alongside industry-leading innovations and digital advancements—no two days will feel the same.
Our Commitments
- Inclusion, Diversity and Equal Opportunities: We’re an inclusive organisation committed to an active Inclusion Policy and considerate recruitment and flexible/smart working options
- Impact: Make an immediate difference as part of our vibrant team
- Innovation: Help shape cutting-edge retail experiences that delight our customers
Future Growth
Embrace digitally-driven experiences and adaptability to ensure remarkable service. Your contributions help deliver a seamless, inspiring shopping experience – whether in-store or online.
Are you ready to take your marks? Apply today and join M&S!
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