Marks & Spencer
Customer Assistant - Food - Huntingdon Simply Food
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Assistant - Food - Huntingdon Simply Food
Customer Assistant – Food Section
Join M&S and be at the forefront of UK retail transformation
We’re M&S, the UK’s fastest-growing retailer, and we’re seeking down-to-earth, dynamic individuals to join our team as Customer Assistants in our Food section. This isn’t just a job—it’s an opportunity to shape the future of retail, drive exceptional service, and embrace a high-pressure, fast-paced environment where resilience and adaptability redefine success.
About the Role
You will be our resilient brand ambassador, tasked with:
- Confidently recommending and selling our latest M&S Food products
- Delivering five-star customer service at breakneck speed
- Embracing transformative change as we spearhead innovations in retail
At M&S, we don’t wait for perfection—we act. You’ll thrive in roles including selling, service, stocking, and driving sales growth, all while utilising digital tools like Sparks and in-store devices to enhance the shopping experience.
Key Responsibilities
✅ Selling & Upselling
- Seamlessly recommend and sell our newest Food products, creating memorable shopping experiences.
- Push boundaries in service standards, ensuring every customer feels truly valued.
✅ Operational Excellence & Adaptability
- Work across multiple store areas to balance stretch pantry volumes and meet high customer demand.
- Be flexible—no two shifts will be the same, and you’ll rise to ever-changing demands.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
✅ Digital Proficiency
- Master our digital tools, including Sparks and in-store applications, to boost efficiency and customer satisfaction.
✅ Teamwork & High-Energy Culture
- Foster a positive, hardworking environment where everyone contributes to seamless customer experiences.
✅ Innovation & Transformation
- Support our landmark business transformation, shaping a greener, digital-first, fast-moving retail revolution.
Person Specification
We’re looking for individuals who are: 🔥 Committed & Resilient – Thriving under pressure, pushing boundaries, and giving nothing short of excellence. 📱 Digitally Savvy – Confident in using retail systems and tools to streamline workflows. 👥 Team Players – Ready to collaborate, lift peers, and maintain high energy in a fast-paced environment. 💪 Adaptable – Comfortable working across multiple roles, embracing a dynamic schedule. 😊 Customer-First – Passionate about elevating service, anticipating needs, and delivering wow-factor experiences.
Work Pattern
Rotating Patterns – 2 Weeks Week 1:
- Sunday: 06:00 – 10:00
- Monday: 06:00 – 10:00
- Wednesday: 06:00 – 10:00
- Thursday: 06:00 – 10:00
- Friday: 06:00 – 10:00
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Week 2:
- Monday: 06:00 – 10:00
- Tuesday: 06:00 – 10:00
- Wednesday: 06:00 – 10:00
- Friday: 06:00 – 10:00
- Saturday: 06:00 – 10:00
Welcome to M&S: An Inclusive & Growing Revolution
🌱 The Next Era of Retail M&S is leading the way with bold, industry-defining innovations, focusing on sustainability, speed, and inspiring customer journeys. Our ambition is to redefine shopping—both in-store and online.
💼 Join a Mission-Driven Team We’re committed to an Inclusive, Diversity & Equal Opportunities Policy, ensuring everyone has the chance to make an immediate impact. Smart working options support your flexible lifestyle.
🚀 Why This Role is Uniquely Exciting
- Make every moment count – keep the shop floor buzzing and customers smiling!
- prosper from a wave of change – step into the heart of M&S’s digital and operational transformation.
- Grow with us – your adaptability and innovation will pave the way for tomorrow’s retail.
You’re not just a Customer Assistant—you’re a change-maker. If you’re ready to roll their sleeves up and deliver extraordinary service daily, we want to hear from you.
Ready to take your marks? Apply today and join us at the forefront of retail innovation!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills