Marks & Spencer
Customer Assistant - Food - Meole Brace Shrewsbury Simply Food
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Work Pattern
- Sunday: 14:00 - 20:00
- Saturday: 15:15 - 22:00
Join M&S as a Customer Assistant in our Food section
Become part of the frontline at the UK’s fastest-growing retailer. We need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
Key Responsibilities:
- Be a resilient and committed brand ambassador.
- Confidently recommend and sell our newest food products to customers.
- Ensure customers feel valued every time they shop with us.
- Thrive in a high-pressure environment, staying sharp, fast, and focused.
- Go above and beyond to serve, sell, fill, and help drive growth in sales.
- Utilize digital tools like the Sparks App and in-store devices to enhance the customer experience.
- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience.
- Adapt to the changing demands of the retail environment by working across various areas of the store.
- Embrace the challenge of a dynamic and ever-changing role.
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Requirements:
- Flexibility to work across various areas of the store.
- Digital confidence and ability to use our digital tools.
- Team player mentality, contributing to a positive, high-energy environment.
About M&S:
M&S is committed to pushing boundaries to lead the industry into a greener, speedier, more inspiring digital era. We're revolutionizing how we work and offering exciting opportunities. There’s never been a better time to be part of our team.
Inclusion, Diversity, and Equal Opportunities:
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Marks & Spencer aims to be an inclusive organization, trusted and admired by colleagues, customers, and suppliers. We are committed to an active Inclusion, Diversity, and Equal Opportunities Policy, which starts with our recruitment and selection process.
Smart/Flexible Working:
We are happy to talk about flexible working options.
Join Us:
We’ve embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world – and surprising every single customer with reasons to shop in our stores and online - day in, day out.
By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our customers and our retail business – you’ll live and breathe our approach to sales and service and will ensure every time is just as special as the next.
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