Marks & Spencer
Customer Assistant - Food - Oatlands Harrogate Simply Food
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Customer Assistant - Food - Oatlands Harrogate Simply Food
Customer Assistant – Food Section
Work Pattern
Week 1
- Tuesday: 21:00 – 06:00
- Wednesday: 21:00 – 06:00
Week 2
- Wednesday: 21:00 – 06:00
- Saturday: 21:00 – 06:00
🔹 Under 18 disclaimer This role involves overnight work, so applicants under 18 may not be considered due to health and safety guidelines to ensure workplace safety.
+ £3.00 p/h unsocial premium applies for any hours worked 22:00 – 06:00.
About the Role
Join Marks & Spencer (M&S) as a Customer Assistant in our Food section, where you’ll be at the forefront of the UK’s fastest-growing retailer.
We need down-to-earth, pressure-driven colleagues who excel in fast-paced environments and deliver exceptional service daily. The role isn’t just about stocking shelves—it’s about being a passionate food expert, a resilient team player, and a brand ambassador who boosts sales and enhances the customer experience.
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Key Responsibilities
- Sell and confidently recommend M&S Food products, ensuring customers leave with a memorable shopping experience
- Operate and digital tools (e.g., Sparks, in-store devices) to improve efficiency and service
- Stay sharp, fast, and focused during peak customer hours
- Work across multiple store areas to adapt to retail demands
- Maintain a positive, high-energy team environment
Essential Requirements
- Strong customer service skills to deliver five-star service under pressure
- Digital confidence to utilise M&S tools effectively
- Resilience & adaptability in a fast-paced, evolving retail setting
- Enthusiasm for food/expertise and being a brand ambassador
- No prior experience required, but willingness to roll up sleeves and learn fast is a must
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Benefits & Opportunities
- Be part of a leading retailer’s transformation into a greener, faster, more digitally advanced business
- Frontline growth opportunities for those willing to go above and beyond
- Support innovative retail experiences—helping customers shop with ease at stores and online
- Flexible/flexible working options where applicable
- M&S’s inclusive diversity and equal opportunities policy ensures everyone belongs
Why Join M&S Now?
Right now, we’re revolutionising retail—introducing new, groundbreaking experiences that delight customers daily. If you thrive in dynamic environments and want to help shape the future of retail, the time to mark your spot is now.
�Hugo Take Your Marks—apply today!
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