Marks and Spencer
Customer Assistant - Food - Princes Risborough Simply Food
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Customer Assistant (Food Section) – Mark & Spencer
About the Role
Join Mark & Spencer as a Customer Assistant in our Food section, where you’ll work at the frontline of the UK’s fastest-growing retailer. This isn’t just about restocking shelves—we’re looking for down-to-earth, resilient colleagues who thrive under pressure, deliver five-star service at pace, and embrace transformation.
We’re seeking passionate individuals with pride in M&S Food products, ready to go the extra mile daily, meeting strong customer demand in a fast-moving environment.
Key Responsibilities
- Confidently recommend and sell the newest food products
- Elevate customer service, making shoppers feel valued every time
- Work in a high-pressure setting, remaining fast, sharp, and focused during peak times
- Drive sales growth through exceptional customer engagement and operational efficiency
- **žno utilise digital tools (e.g., Sparks and in-store devices) to enhance experiences and streamline shopping
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Requirements
Flexibility & Commitment
- Willingness to adapt across different store areas—no two shifts are the same
- Embrace fast-paced, dynamic environments
- Frontline-ready: This role demands energy, resilience, and passion for every-day hustle
Tech & Teamwork
- Digitally confident – comfortable operating in-store devices and systems
- Strong team player – fostering a positive, high-energy work culture
- Eager to learn and grow in a retail environment that prioritises seamless service
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Work Pattern
Week 1
- Sunday: 13:00–21:00
- Monday: 16:00–20:00
- Friday: 16:00–20:00
Week 2
- Sunday: 13:00–21:00
- Tuesday: 16:00–20:00
- Thursday: 16:00–20:00
Why This Role?
- Impactful contribution: Help shape the future of M&S Food
- Diverse challenges: Varied shifts and tasks keep engagement high
- Supportive culture: Together, teams drive success and lift the store every day
Perfect If You…
✅ Thrive in high-energy retail environments ✅ Take pride in raising customer satisfaction standards ✅ Are flexible and eager to step up when needed
FAQ / Misc
🚀 Not for the faint-hearted—but for those who GO BOLD!
Ready to roll up your sleeves? Take Your Marks and apply today.
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