Marks and Spencer
Customer Assistant - Food - Scarborough
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Assistant - Food - Scarborough
Customer Assistant – Part-Time
Working Pattern
- Sunday: 16:00–20:00
- Tuesday: 16:00–20:00
- Friday: 16:00–20:00
About the Role
Join Marks & Spencer (M&S) as a Customer Assistant, where you’ll thrive at the heart of the UK’s fastest-growing retailer. This isn’t just about stocking shelves—you’ll be a passionate brand ambassador, delivering exceptional customer service, driving sales, and embracing the transformation we’re delivering.
We’re looking for down-to-earth individuals who:
- Thrive under pressure
- Excel in high-energy environments
- Take pride in M&S products
- Are resilient, confident, and motivated to fulfill strong customer demand
You’ll play a crucial role in shaping the shopping experience—selling products, providing style advice, and ensuring every customer feels valued.
Our customers expect results, and you’ll meet those expectations—fast, supported, and with a can-do attitude.
Key Responsibilities
moderno, where we work hard as a team to deliver seamless in-store experiences.
Retail & Service Excellence
- Deliver five-star customer service—assisting shoppers with style advice, product recommendations, and seamless transactions.
- Ensure a high-energy, customer-focused store environment where every interaction counts.
- Sell and promote M&S products, including our latest offerings.
- Handle high-pressure situations with confidence and professionalism, even during peak store periods.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Digital & Operational Competency
- Utilise digital tools like the Sparks App and in-store devices to enhance the customer experience.
- Embrace retail analytics and store systems to provide faster, more accurate service.
Team & Flexibility
- Be a strong team player—contributing to a positive, hardworking culture with peer support always in mind.
- Demonstrate flexibility in roles, adapting to shift needs, and supporting customers across different store operations.
- No two shifts are the same—be ready to jump into action and embrace the challenge.
Person Specification
Essential Requirements
✅ Customer service orientation – Passionate about delivering outstanding retail experiences. ✅ High-energy attitude – Thrives in fast-paced environments. ✅ Team player – Collaborative, supportive, and adaptable. ✅ Flexibility – Committed to a part-time schedule (including evenings on weekends). ✅ Digital confidence – Able to use modern retail tools and systems effectively. ✅ Retail readiness – Ready to sell products confidently.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Nice-to-Haves (If You’ve Got ‘Em!)
🔹 Experience in retail, hospitality, or customer-facing roles. 🔹 Knowledge of fashion, beauty, or retail trends. 🔹 Conflict resolution skills to manage tricky customer situations with grace.
Why Apply?
This is a frontline opportunity for those who don’t shrink from hard work—and love the reward of it. At M&S, you’ll be part of something bigger than just a shift: building the respect of customers every day.
If you’re ready to roll up your sleeves, drive sales, and make a difference, take your marks! Apply today.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills