Marks & Spencer
Customer Assistant - Food - Shirley Southampton
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Marks & Spencer Customer Assistant – Food Section
Work Pattern
- Sunday: 10:30-18:30
- Saturday: 18:00-22:00
About the Role
Join Marks & Spencer (M&S) as a Customer Assistant in the Food section, where you’ll become a pivotal part of the UK’s fastest-growing retailer. This isn’t just about filling shelves—we’re looking for down-to-earth colleagues who thrive under pressure, deliver stellar service at speed, and embrace our dynamic transformation.
We’re seeking -passionate individuals who:
- Take pride in their knowledge of M&S Food products
- Are ready to roll up their sleeves and go above and beyond
- Drive strong customer demand with consistent resilience and commitment
- Confidently recommend and sell our newest food products
As a brand ambassador, you’ll ensure every customer feels truly valued. Our teams don’t wait—you’ll operate in a high-pressure, fast-paced environment, staying sharp, focused, and proactive to drive sales growth.
Key Responsibilities
- Deliver five-star service to match the speed and demands of modern retail.
- Proficiently use digital tools, including Sparks and in-store devices, to enhance customer experiences.
- Recommend and sell food products, including our latest launches.
- Work across various areas of the store, adapting to ever-evolving demands.
- Foster a positive, high-energy team environment where everyone supports each other.
- Stay digitally confident and utilise technology to streamline processes.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Ideal Candidate
- Resilient and committed—thrives under pressure and maintains high energy.
- Customer-focused—qicks to understand needs and provide tailored assistance.
- Flexible and adaptable—embrace varied tasks and changing operational demands.
- Team player—cultivates collaboration and a supportive atmosphere.
- Embracing digital tools—ready to leverage technology for efficiency and service excellence.
Note: This role demands energy and stamina—ideal for those who aren’t fazed by busy retail environments.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why Join M&S?
We’re revolutionising retail by pushing boundaries toward a greener, faster, and more digitally driven future. This is an exciting time to join M&S, as you’ll help lead innovation—transforming how customers shop both in-store and online.
Our Commitment to Inclusion & Opportunity
As an organization, M&S is dedicated to equality, diversity, and inclusion. We strive to build a welcoming environment trusted by colleagues, customers, and suppliers alike. Our active I&D policy applies across recruitment, hiring, pay, and career development.
Note: This role may include flexible or smart working arrangements—always an advantage here!
Next Steps
If you’re ready for a challenging, dynamic, and impactful role at the forefront of retail growth, apply today. Embrace the excitement—your contribution is essential in shaping the future of shopping!
Take Your Marks. 🎯
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills