Lidl GB
Customer Assistant
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Customer Assistant
Customer Assistant (Retail) Formerly known as Lidl Customer Assistant
£13.45 - £14.45 per hour | 10-hour contract | shifts | 30–35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table—but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
About the Role
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to managing tills, you’ll keep moving, help drive sales and never be bored. You’ll take pride in ensuring the store remains clean, tidy, and organised, working closely with colleagues and delivering exceptional customer service. Your role will range from answering customer queries, processing deliveries, and maintaining fresh food sections—especially assisting in the bakery and non-food aisles.
Beyond that, we believe in giving back what you take: a competitive hourly pay ($14.45 at full rate, £2.00 extra for bank holidays, £3.50 extra for nights) and a generous benefits package—because we support your well-being and career growth every step of the way.
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You’ll also have the chance to develop, progress and specialise, whether that’s becoming a bakery or freshness specialist (or any other area) you're passionate about.
What You’ll Do
- Be a true Lidl expert, assisting customers with questions and product needs
- Handle deliveries efficiently within the store workflow
- Provide excellent customer service—quickly, friendly, and creatively
- Actively manage the bakery fresh goods, ensuring the latest offerings are on display
- Adroitly merchandise non-food aisles to maximise sales while keeping them crisp and organised
What You’ll Need
- Proven experience working in a fast-paced retail environment
- Stellar customer service skills—turning quick interactions into win-wins
- Flexibility to adapt shifts, including starting early or finishing late
- Resilience and initiative—priorities may change; you adapt without hesitation
- Passion for hard work and making your team look great
- A friendly, smile-centred personality—both for team collaboration and ethical customer service
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What You’ll Receive
✔ 30–35 days holiday (pro rata) ✔ A 10% in-store discount ✔ Pension scheme (to support your future) ✔ Enhanced family leave (extra support when necessary) ✔ Long Service Award after consecutive years ✔ Plus all the perks you deserve as a valued colleague
About Us
We believe in supporting ambitious teams and developing careers. With the right training, we will champion you to excel—whether you’re starting or ready for new challenges.
Diversity and Equity
Every Lidl team thrives by embracing its differences - race, gender, age, ability, background or identity—we don’t care as long as you’re an asset.
Ready to Get In?
Do you talk the talk and walk the walk? Want more from your career? Lidl is your place.
🔗 Apply now!
Employment is subject to receiving satisfactory references and, if requested, a Disclosure and Barring Service check.
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