Lidl Ireland GmbH
Customer Assistant - Glenageary
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Customer Assistant (€460+ per week) – Lidl
High-energy customer-focused role | 30-hour workload | Dynamic shifts
About the Role
At Lidl, we’re obsessed with delivering a fantastic customer experience—from our Head Office to the shop floor. If you’re customer-focused, love learning daily, and thrive in a fast-paced environment, we’d love to welcome you to our team.
Normally, you’d sell alcohol, so candidates must be 18+ to meet legal requirements.
Shift Patterns
Lidl runs three shift types across varied duties and team colleagues:
-
Morning Shift (5am/6am)
- Stock our award-winning products
- Prepare delicious bakery items ready for customers
- Goal: Set the store up for a "Go Full Lidl!" day
-
Middle Shift (mid-morning/early afternoon)
- Keep stores spotless and fresh
- Assist customers with queries on the shop floor
- Process purchases via tills to minimise wait times
-
Late Shift (afternoon into early evening)
- Serve customers with smiles and efficiency
- Restock missing items
- Prepare the store for the next day’s operations
(Remember—no two days in retail are exactly alike!)
Your Responsibilities as a Customer Assistant
As a key member of our team, you’ll be responsible for:
Customer Interaction & Service
- Provide friendly, helpful, and professional support to all shoppers
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Operational Excellence
- Follow stock loss control protocols in all store areas
- Uphold cleanliness, hygiene, and presentation standards
- Apply freshness & rotation principles for perishable goods
Logistics & Collaboration
- Ensure correct waste management
- Support the store inventory process during stock counts
Requirements
Essential Skills
- Passionate customer service mindset
- Can-do attitude with a proactive approach
- Reliability and responsibility to meet shift commitments
- Comfort working in a dynamic, varied retail environment
- Strong team player ethos
Preferred but Not Essential
- Previous experience in customer-facing roles
- Initiative to go the extra mile for customers
NOTE: Selling alcohol is part of the role, so candidates must be 18 or over.
What You’ll Receive
Competitive Salary & Progression
Starting from €15.40/hour, with pay progression over three years:
| Year | Basic | Unsocial Hours <sup>(12am–7am)</sup> | Overtime/Sundays | Bank Holiday |
|---|---|---|---|---|
| Year 1 | €15.40 | €19.25 | €23.10 | €30.80 |
| Year 2 | €16.20 | €20.25 | €24.30 | €32.40 |
| Year 3 | €16.90 | €21.13 | €25.35 | €33.80 |
| ++ From Year 4 | €17.90 | €22.38 | €26.85 | €35.80 |
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- Pay equality guaranteed across all positions
- Unlimited holiday accrual (20 days per annum pro rata)
Benefits
- Company pension to secure your future
- Leadership Academy for high-performing employees
- Circle K & private health insurance discounts
- Work by bike? Lidl’s Bike to Work Scheme supports you
- Three mobile & broadband discount programme
- Maternity/Paternity Leave top-ups, Marriage Leave, and Employee Assistance Programme – Lidl cares for your personal as well as professional life
Why Work at Lidl?
We’re an equal opportunities employer committed to diversity, inclusion, and fair recruitment. Our environment thrives on respect, progression, and the energy to deliver excellence every day.
No two days are the same at Lidl – though with a €460+ weekly wage, you can count on reliable benefits, growth, and a chance to be part of our incredible customer journey!
Ready? Apply today! Join us at Lidl.
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