Lidl Northern Ireland GmbH
Customer Assistant - High Street, Belfast
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Customer Assistant - High Street, Belfast
Customer Assistant | Lidl
About the Role
From our Head Office to the shop floor and everywhere in between, our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.
Earn £13.30 per hour (+ rising to £14.80 after 3 years)!
- Flexible Hours to Fit Your Life! Life is busy, so we offer full-time contracts for 10, 20, 30, or 35 hours per week.
- On a standard 30-hour contract, you’ll earn £490+ per week* (inclusive of unsocial hours).
- Weekend work is an option! Let’s tailor a shift pattern that fits your needs.
Note: As a Customer Assistant, you’ll be responsible for selling alcohol, so you must be 18 or over to work in-store.
Shift Patterns
- Morning Shift – Start at 5am or 6am and:
- Stock award-winning products on the shop floor.
- Prepare delicious bakery products for customers.
- Middle Shift – Start mid-morning or early afternoon and:
- Ensure the store is spotlessly clean, well-presented, and products remain fresh.
- Help customers with queries and manage tills to minimise queues.
- Late Shift – Start in the afternoon and:
- Deliver a top-class customer experience through friendly service behind the tills.
- Restock missing items and prepare the store for the next day.
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What You’ll Do
- Interacting with customers in a pleasant, friendly, and helpful manner.
- Ensuring stock loss controls are followed throughout the store.
- Maintaining store and external cleanliness/hygiene standards.
- Following freshness and rotation principles for products.
- Managing waste disposal correctly.
- Assisting in stock count processes.
What You’ll Need
- A can-do attitude and excellent customer service skills.
- The willingness to go the extra mile for our customers.
- Responsibility and reliability.
- Enjoyment of a fast-paced, varied environment.
- A good team player.
- Previous customer-facing experience is preferred but not essential (right attitude matters most).
What You’ll Receive
Salary & Pay Structure
All roles at Lidl receive fair, transparent pay, including progressive raises:
£13.30 per hour, rising to £14.80 per hour after 3 years. (With an extra £2--£7 per weekend shift.)
| Year | Basic Rate | Unsocial Hours (11pm–6am) | Overtime/Sundays |
|---|---|---|---|
| Year 1 | £13.30 | £16.63 | £19.95 |
| Year 2 | £13.40 | £16.75 | £20.10 |
| Year 3 | £13.90 | £17.38 | £20.85 |
| Year 4+ | £14.80 | £18.50 | £22.20 |
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Benefits
- 29 days’ paid holiday per year (pro-rated including Bank Holidays).
- Company pension – plan for your future.
- Career development with opportunities to join our Leadership Academy for high-performing employees.
- Vodafone discounts on mobile and broadband.
- Generous discounts on Circle K petrol, and a Bike-to-Work Scheme.
- Maternity Leave top-up, Marriage Leave, and Employee Assistance Programme.
Why Lidl?
We are an equal opportunities employer. If you have specific requirements, we’ll implement reasonable accommodations. Diversity and inclusion are valued, and all applicants are treated fairly regardless of:
- Gender
- Civil status
- Family status
- Sexual orientation
- Age
- Disability
- Race
- Religious belief
- Political opinion
- Traveller background
Apply today! Create your fantastic Lidl journey.
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