Lidl GB
Customer Assistant
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Customer Assistant
Customer Assistant (30 Days Fast Track) – £13.45 - £14.45 per Hour
Contract Type: 20-30 hour contract Holiday Entitlement: 30-35 days (pro rata) In-Store Discount: 10% Pension: Available
About the Role
Everyone who works at Lidl brings something unique—whether you're calm under pressure, highly organised, or just passionate about great customer service. What makes Lidl teams special is how truly collaborative we are.
As a Customer Assistant, no two days will be the same. From restocking shelves to assisting at the checkout to making sure the store is always clean, tidy, and ready for customers, you’ll be the heartbeat of the business. You’ll work closely with your team to deliver excellent service, ensuring every customer leaves happy.
In return, you’ll receive a competitive pay rate—including £2 extra per hour for bank holidays and £3.50 for night shifts—plus a fantastic benefits package designed to make life better for you.
With training and support, we’ll help you grow right here in our stores. If you shine, you could progress to roles like Freshness Specialist, Non-Food Specialist, or Bakery Team Member.
What You’ll Do
With your team, you’ll:
- Be the Lidl experts, helping customers with queries, advice on products and tailored offers
- Process deliveries efficiently, unpacking and ready them for the shelves as soon as they arrive
- Deliver exceptional customer service with energy and a smile
- Keep the bakery well-stocked, ensuring fresh goods are available for customers
- Merchandise and maintain our Non-Food products in the middle aisles
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What You’ll Bring
We’re looking for people who:
- Have experience working in fast-paced environments (retail, hospitality, warehousing, etc.)
- Have great customer service skills, putting people first at every opportunity
- Are flexible, able and willing to adapt to shifting priorities—including starting shifts early or finishing late
- Are resilient and proactive, with a can-do attitude that makes stores successful
- Smile naturally—if you’re friendly, approachable, and good at lifting team morale, that’s exactly what we want!
What You’ll Receive
This role offers a solid foundation for your career, along with perks that matter:
- Holiday: 30-35 days per year (pro rata for part-time work)
- Discount: 10% off all in-store purchases
- Pension: Access to a professional retirement scheme
- Family leave: Enhanced support for parents and carers
- Recognition: Long-service awards for loyalty
- Joy: The satisfaction of making a difference every day
Get help with your application
Your very own career expert that helps elevate your application to the next level.
As an added perk, Lidl invests in your success with ongoing training, mentorship, and career opportunities.
Why Lidl?
We thrive on diversity, equity, and inclusion. Do you love working with people? Are you driven by making a tangible difference each day? At Lidl, you’ll bring your unique personality to our teams—no two retails are the same.
Our mission isn’t just about running stores—it’s about building a community where everyone belongs. Come as you are, and let’s get things moving together.
Ready to bring your energy to a role that will reward you, grow you, and build your future? Apply now.
Important Note: Your employment is subject to satisfactory reference checks and, where required, a DBS Disclosure & Barring Service (DBS) background check. We value genuine connections—anything generated by chatbots or copied from online templates will be spotted. Every great hire begins with a real person.
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