Lidl GB
Customer Assistant
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Customer Assistant
Customer Assistant – Lidl
Pay & Benefits
- £13.45 – £14.45 per hour for core shifts
- Bonus pay: +£2.00/hour for bank holidays, +£3.50/hour for night shifts
- 25–30 hour contract, including weekends
- 30–35 days’ holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Generous benefits package supporting well-being
About the Role
Everyone who works at Lidl brings a unique perspective—and just as importantly, a shared drive to collaborate, support each other, and excel. This attitude is exactly what we’re looking for in our Customer Assistants.
As a Customer Assistant at Lidl, no day is ever repetitive. Your role will involve:
- Restocking shelves
- Assisting at till points
- Maintaining store polish and organisation
- Delivering outstanding customer service
Your dedication won’t go unnoticed—our team culture is built on becoming better together. Whether it’s refining your retail skills or advancing to become a Freshness, Non-Food or Bakery Specialist, we’ll invest in your growth with training and career support.
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** Responsibilities**
Core Duties
- Expertly assist customers with product questions, queries, and special requests
- Handle deliveries efficiently upon arrival
- Deliver friendly, reliable customer service at all times
- Ensure the bakery is restocked with fresh goods regularly
- Merchandise and organise Non-Food products in the middle aisles for maximum appeal
Requirements
Essential Skills
- Experience in a fast-paced retail environment
- Strong customer service attitude with every interaction
- Flexibility to adapt to shifting priorities and work varied hours
- Proactive mentality with the drive to enhance your store’s success
- Warm, approachable demeanour to foster team spirit and customer loyalty
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** What We Offer**
Benefits Beyond Pay
- 30–35 days’ holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service rewards
- Career progression opportunities
Note on AI assistance: We value authenticity in applications. AI can aid your preparation, but genuine responses that reflect your experience stand out.
Inclusion & Diversity: Lidl celebrates differences and fosters an environment of fairness, respect, and support. We welcome candidates from all backgrounds.
Your future in retail starts here—'Get stuck in' with Lidl today and apply now!*
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