Lidl GB
Customer Assistant
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Customer Assistant – Lidl (£13.45 - £14.45 per hour | 16-hour contract)
£13.45 - £14.45 per hour | 16-hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
About the Role
At Lidl, we believe everyone brings something unique—but we also share important values: collaboration, determination, and teamwork. If you thriving in a fast-paced, dynamic environment where no two shifts are the same, this role is for you.
As a Customer Assistant, you’ll contribute to keeping our stores running smoothly—whether that means restocking shelves, assisting at customer service desks, or maintaining a clean, organised space. You’ll take pride in delivering exceptional service, ensuring every customer—and team member—has a positive experience.
What you’ll get in return?
- Competitive wage (£2 extra/hour for bank holidays, £3.50/hour for night shifts)
- A generous benefits package (below) to support your well-being
- Opportunities to grow within the company, possibly specialising in areas like Freshness, Non-Food, or Bakery
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Responsibilities
Core Duties
- Help customers with product queries, assistance, or requests, ensuring a seamless shopping experience.
- Process deliveries efficiently to keep the store stocked and orderly.
- Provide passionate, friendly customer service that reflects our brand values.
- Proactively maintain the bakery section by baking fresh goods.
- Merchandise and organise middle aisles of our Non-Food products to enhance presentation and accessibility.
Requirements
To succeed in this role, you should have:
- Experience working in a fast-paced environment (previous retail or hospitality experience preferred).
- Strong customer service skills—you’ll handle questions, complaints, and feedback with a smile and a helping hand.
- Flexibility to start shifts early or finish late when needed.
- An adaptable mindset to manage changing priorities efficiently.
- Drive and passion to go above and beyond and make your store the best it can be.
- A friendly, approachable attitude to motivate your team and connect with customers.
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Benefits
As a Lidl Customer Assistant, you’ll receive:
- 30-35 days’ holiday (pro rata)
- 10% in-store discount on all purchases
- Pension scheme for long-term financial security
- Enhanced family leave for added work-life balance
- Long service awards, rewarding your dedication
- Additional perks designed to enrich your time both in and outside work
Why Join Lidl?
- Diverse, equitable, and inclusive workplace where everyone is celebrated.
- Opportunity to progress—with training and support, you could specialise further.
- A chance to make a genuine difference in the community while growing your career.
Go beyond basics—join Lidl today.
🔹 Note: Employment is subject to satisfactory references and, if required, a Disclosure and Barring Service check. Applications that reflect authenticity stand out!
Find your place at Lidl and apply now.
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