Lidl GB
Customer Assistant (Night Shift)
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Customer Assistant (Night Shift)
Customer Assistant – Night Shifts
Salary & Conditions
£13.45 - £14.45 per hour | 20–35 hour contract | Night Shifts | 30–35 days’ holiday (pro rata) | 10% in-store discount | Enhanced family leave
Everyone who works at Lidl brings something unique—but we also have a shared mindset. We’re collaborative, determined, and supportive. As a Customer Assistant, you’ll join this team to uphold our high standards, ensuring our stores stay clean, well-stocked, and ready to welcome customers before opening.
This role is about more than just retail—it’s about feeding families, ensuring customer satisfaction, and building a storeloaded together. You’ll play an essential part in maintaining our reputation for quality, turning routine tasks into a daily contribution to community wellbeing.
About the Role
As a Customer Assistant, you’ll work within a retail team to:
- Unpack deliveries efficiently during night shifts, ensuring products are accurately placed and ready for the next day.
- Secure access areas for delivery drivers, keeping pathways safe and unobstructed.
- Maintain exceptional cleanliness across the entire store—floor, shelves, and backroom—to exceed customer expectations.
- Support promotions and special offers, organising displays and stocking specific sections.
- Conduct independent checks for stock freshness and rotation, contributing to our hygiene standards.
This is more than a job—it’s a role where your efforts directly impact the store’s success and the experiences of every customer who walks through our doors.
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Competitive Pay & Benefits
Base salary: £13.45 - £14.45 per hour
Bonus payments:
- Bank holidays: +£2.00 per hour
- Night shifts: +£3.50 per hour
Generous benefits package:
- 30–35 days’ holiday (pro rata)
- 10% in-store staff discount
- Enhanced family leave
- Contributory pension scheme
- Long-service awards
You’ll also benefit from quality retail training, career progression opportunities within a secure, fast-growing business, and a supportive environment where your contributions are valued.
Responsibilities
In this role, you will:
- Unpack, organise, and restock products accurately and efficiently across all store areas, including fridges, shelves, and displays.
- Ensure stock rotations and freshness checks are performed to maintain hygiene and product quality.
- Work independently to meet changing priorities without supervision, always acting in the best interest of the store.
- Participate in store plannings, including promotions, seasonal restocking, or special events.
- Report any issues immediately, whether it’s broken equipment, product irregularities, or maintenance needs.
Requirements
Ideal candidates will have:
- Experience in fast-paced environments, where multitasking and precision are a priority.
- A keen eye for detail, ensuring that even under time pressures, quality standards are maintained.
- Ability to stay positive and adaptable, thriving in dynamic retail schedules.
- Self-motivation and reliability, committed to delivering a consistently high standard of service.
- Ideally, prior experience working night shifts, though this is not essential for new applicants.
- A commitment to customer service—you’ll directly influence how customers perceive our store.
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What You Bring
- A proactive attitude and eagerness to learn, recognizing this role as the start of a long-term career.
- The drive to go beyond expectations, helping your store and team succeed every day.
- Personal integrity and trustworthiness, since the role involves responsibility and decision-making.
- A great sense of humour and team spirit—thriving in collaborative environments.
Our Commitment to You
We’re proud to be a diverse, secure, and inclusive business where every team member grows alongside us.
Here’s what working at Lidl means for you:
✅ A community of support where everyone #PitchesIn ✅ Real opportunities to advance your skills and career ✅ Recognising and rewarding hard work and dedication ✅ Empowering staff through training and career pathways
We understand that the best applications are the ones that reflect you—your experience, values, and ambitions. AI tools can provide a foundation for your application, but we encourage authenticity above all.
If you’re ready to work hard, grow, and make a real difference in the retail industry, join our team today.
Next Steps
Find your place at Lidl and apply now.
Lord initially requests satisfactory references and, if required, a DBS check for all positions.
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