Lidl GB
Customer Assistant (Night Shift)
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Customer Assistant £XX - £XX per hour | [XX] hour contract | shifts | 35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave | Competitive salary | Night shift & bank holiday pay premium
About the Role
At Lidl, we’re not just a retail team—we’re a family of support, ambition, and collaboration. As a Customer Assistant, you’ll play a vital role in keeping our stores running smoothly, ensuring our shop floors and back-of-house areas reflect our high standards day and night.
This isn’t just about stacking shelves. It’s about feeding families, maintaining stock freshness, and setting the tone for exceptional customer service before our doors open. Your efforts make an impact long before the rush of the day begins.
What You’ll Be Doing
- Night work: Precise and independent handling of deliveries, including efficiently unpacking shipments across weekday and weekend shifts (7 days a week).
- Store maintenance: Ensuring access areas remain clear for drivers and staff, and keeping the store spick and span on both floors and back of house.
- Promotions & rotations: Organising and preparing store spaces for seasonal campaigns, promotions, and special offers.
- Freshness & stock adherence: Conducting regular freshness checks and monitoring optimal stock rotation to prevent waste.
- Supporting team culture: Encouraging collaboration and self-motivation to sustain a fast-paced, high-efficiency retail environment.
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About You: Key Attributes
- Fast-paced experience: Proven ability to thrive in a critical, dead-on-time environment common in retail.
- Attention to detail: Precision under speed pressure—our stock placement, checks, and deliveries rely on it.
- Adaptability: Can ** reagile with shifting priorities** (e.g. sudden promotions, holidays, open-ground shifts).
- Pro active dedication: A go-getter mindset, always working to the highest standard without supervision.
- Night shift familiarity: Prefers or is comfortable with night work (though training is provided).
- Diverse & inclusive: Enthusiastic about celebrating individuality and committed to creating an equitable environment.
What You’ll Get in Return
Lidl swears by rewarding your passion. The package includes:
- Competitive pay: Equal opportunity-based + £2.00 hr per bank holiday, + £3.50 hr for night shifts.
- Generous time off: 30-35 days’ leave (pro rata)* + options for enhanced leave.
- In-store discount: £5 discount per hour of shift, then £5 back on your Lidl card (conditions apply).
- Enhanced family leave: Prioritises support when it matters most.
- Career growth: Quality retail training, clear progression pathways, and a fast-growing business.
- Security & benefits: Contributory pension scheme, long service awards, long-term security, and rotational opportunities for permanent roles.
- Diverse role: Your experience could span night shifts, front-of-store teams, and leadership positions.
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Our Commitment to You
We’re a diverse, supportive, fast-growing company focusing on respect, fairness, and inclusion. Every voice matters, and no background is written off here. Individuality is celebrated.
Ready to join the sustainability makers and shop-floor legends? Ready to apply? Apply here.
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