Morrisons
Customer Assistant - Online
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Online Order Picker & Packer – Join Our Friendly Team!
Our Online team is seeking customer-focused, friendly individuals who are confident in a fast-paced, structured environment to pick and pack orders for effortless delivery or collection.
You’ll thrive in a well-organised setting where clear routines and timed tasks ensure smooth operations—so our customers receive what they need fast and accurately.
The Role
Your day-to-day responsibilities will include:
- Using in-store tech to process orders, locate products, and efficiently prepare them for dispatch
- Supporting Replenishment and Customer Service as required, based on store needs
- Helping our customers in a helpful, swift, and proactive way
This is fast-paced, manual work—perfect if you love staying active while making a tangible difference for our shoppers.
Perks of Working at Morrisons
- Flexible shifts – design a schedule that works for you
- Six weeks paid holiday (including bank holidays)
- 15% discount in our supermarkets and convenience stores from day one
- 10% discount card for a friend or family member
- Career progression and development opportunities
- Subsidised food & drink – enjoy meal deals via our in-store café or shop floor offers
- Competitive pension & life assurance
- Healthcare & well-being benefits, including Aviva Digital GP
- Morrisons MyPerks – exclusive discounts at gyms, cinemas, and top high-street brands
- Optional charity donations via payroll giving
- Family-friendly policies, including 26 weeks maternity/adoption leave, neonatal leave, and fertility support
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About You
We’re looking for team members who share our customer-first philosophy. Tell us about:
✔ Your helpful, friendly approach to service ✔ Your love for active, hands-on work in a busy but structured environment ✔ Your ability to adhere to safety protocols while using equipment ✔ Your passion for resolving customer queries efficiently
📌 Key requirement: Only candidates who have left full-time education (school leaver’s age) will be considered. (For age details, visit the relevant link.) 📌 Additional note: Some roles require applicants to be over 18 due to health and safety.
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Next Steps
Ready to join us? Apply now – it only takes a few minutes.
Once we’ve reviewed your application, we’ll contact you via phone or email. Please keep an eye out.
At Morrisons, we’re committed to a fair, inclusive recruitment process. If you require reasonable adjustments, let us know—we’re happy to support you.
Why Work at Morrisons?
"We’re committed to giving customers the freshest, best quality shopping experience—anywhere, anytime."
As one of the UK’s largest supermarkets, we believerer in serving over 11 million customers weekly with fresh produce, great value, and unbeatable convenience. Our focus on in-store freshness sets us apart.
If you’re ready to make fresh food + customer service your passion, say hello—and join our Foodmaker or Shopkeeper team today!
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