Morrisons
Customer Assistant - Online
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Customer Assistant - Online
Online Team Member (Picking & Packing)
We’re looking for friendly, customer-focused people to join our Online Team, where you’ll be picking and packing customer orders for delivery or collection.
About the Role
You’ll thrive in a fast-paced, structured environment with clear routines and timed activities designed to keep operations running smoothly. Your role ensures our customers receive their orders quickly and efficiently—creating a meaningful experience for them every day.
Your duties include:
- Using in-store technology to accept orders, locate products, and prepare them accurately and efficiently
- Supporting additional store areas, such as Replenishment and Customer Service, based on daily needs
- Contributing to a friendly, hands-on team that helps customers every step of the way
More About Our Perks
Because we value our people, we offer:
- Flexible shift patterns to fit your lifestyle
- 6 weeks of holiday, including bank holidays
- 15% discount in Morrisons supermarkets and convenience stores from day one
- Additional 10% discount card for a family member or friend
- Career progression & development opportunities
- Subsidised in-store café or shop floor ranges
- Competitive pension & life assurance
- Healthcare benefits, including Aviva Digital GP
- Morrisons MyPerks, offering discounts at high-street shops, cinemas, gyms, and more
- Optional payroll charity donations
- Family-friendly policies, including 26 weeks maternity/adoption leave, plus neonatal and fertility leave
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About You
We’re seeking individuals who share our passion for putting customers first. Ideal candidates bring:
- A helpful, friendly approach
- Enthusiasm for active, hands-on work
- Strong adaptability in a busy, structured environment
- Comfort using equipment efficiently while adhering to processes
- A desire to resolve customer queries and support their needs
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Important Note: We only recruit individuals over the school-leaver’s age. Some roles require applicants to be 18+ for health and safety reasons.
Next Steps
Apply now—it only takes a few minutes! We’ll follow up soon, so check your phone and emails.
At Morrisons, we’re committed to a fair, inclusive recruitment process. If you need reasonable adjustments at any stage, please let us know.
About Morrisons
We’re redefining UK supermarkets with great value, fresh food, and outstanding customer service.
As Foodmakers and Shopkeepers, our mission is simple: Keep Britain shopping local. Together, we’re delivering unmatched freshness—ours is the nation’s largest fresh food preparation shelve, setting us apart from the competition.
Join us, and get ready to make a difference in our local communities—one order at a time.
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