Morrisons
Customer Assistant - Online
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Online Team Member at Morrisons
We’re looking for friendly, customer-focused people to join our Online team, where you’ll be picking and packing customer orders ready for delivery or collection.
You’ll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly—all to make sure our customers get what they need, when they need it.
Responsibilities
- Use in-store tech to accept orders, locate products, and prepare them efficiently
- Handle fast-paced, structured work with precision and care
- Support other areas like Replenishment and Customer Service based on operational needs
Benefits
- Flexible shift patterns
- Six weeks’ holiday (including bank holidays)
- 15% supermarket/convenience store discount from day one
- 10% discount card for a Friend or Family member
- Career progression and development opportunities
- Subsidised in-store café or shop floor food options
- Competitive pension and life assurance
- Well-being benefits including Aviva Digital GP
- Morrisons MyPerks (discounts at high street shops, cinemas, gyms, etc.)
- Optional payroll charity donations
- Family-friendly policies (26 weeks maternity/adoption leave, neonatal/fertility leave included)
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🔗 Learn more about working in Retail at Morrisons
About You
We’re searching for team members who prioritise customers just as passionately as we do. Here’s what we look for:
- A helpful and friendly attitude
- Enjoyment of physical activity and hands-on work
- Ability to thrive in a busy, structured environment
- Comfortable using equipment safely and following processes
- Enthusiasm for serving customers and resolving queries
⚠️ Note: We only recruit individuals over the school leaving age. Some roles require eligibility from age 18 or over due to health and safety. For reference, visit our school leavers age FAQ.
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Next Steps
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We embed fairness and inclusivity throughout recruitment. Visit our FAQs page for common queries, including reasonable adjustments for accessibility. If you require any at any stage, let us know—we’ll support you.
About Morrisons
We build exceptional shopping experiences unique to Morrisons. As one of the UK’s largest supermarkets, we deliver great value and fresh grocery products to over 11 million weekly customers—all while emphasising freshness, with more in-store prep than any other retailer.
We’re looking for both Foodmakers (fresh food specialists) and Shopkeepers (customer-facing roles)—let’s connect!
You’re part of our truths: Trusted. Local. Fresh.
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