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Customer Assistant - Online
Online Team Member
Join our friendly team in the Online Unit!
About the Role
We’re looking for friendly, customer-focused individuals to join our Online team, where you’ll be responsible for:
- Picking and packing customer orders ready for delivery or collection
- Working in a fast-paced, structured environment with clear routines and timed activities
- Using in-store technology to accept orders, locate products efficiently, and prepare them quickly and carefully
- Supporting Replenishment and Customer Service as needed throughout the week
This role makes a tangible difference, ensuring customers can access the products they need when they need them.
What We Offer
Our team members enjoy a range of benefits, including:
- Fully flexible shift patterns – tailor your schedule to your lifestyle
- 6 weeks of holiday (including bank holidays)
- 15% discount in Morrisons supermarkets and convenience stores from day one
- 10% discount card for a Friend or Family member
- Career progression and development opportunities
- Subsidised meals, whether you dine in our in-store café or enjoy shop floor range discounts
- Competitive pension with life assurance
- Healthcare & Well-being benefits, including Aviva Digital GP
- Morrisons MyPerks – access to discounts at high-street shops, cinemas, and gyms, plus more
- Optional payroll charity donations
- A range of family-friendly policies, including 26 weeks maternity and adoption leave, and neonatal & fertility leave
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About You
We’re looking for individuals who share our commitment to putting customers first. Here’s what we look for:
- A helpful and friendly approach
- Enjoyment of staying active and hands-on
- Ability to thrive in a busy, structured environment
- Comfort with using equipment safely and following set processes
- A genuine love for helping and resolving customer queries
Note: We will only recruit individuals above the school-leaving age. For eligibility details or roles requiring you to be 18+, refer to our school leavers age guidelines.
Next Steps
Bring your passion for customer service and join our team in just a few quick steps:
- Click to apply – though we recommend using the "Apply Now" button at the bottom of the page.
- Stay tuned: Responses may take time – keep an eye on your phone, email, and Authorised Recruitment Partner.
- Let us know if you need anything at any stage of the process. We’re happy to offer reasonable adjustments to ensure accessibility.
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About Morrisons
At Morrisons, we pride ourselves on delivering an exceptional shopping experience that rivals none. As one of the UK’s largest supermarkets, we champion:
- Great value for money
- Premium fresh food & groceries
- Trusted for our freshness focus, making us leaders in in-store food preparation
We’re not just a supermarket; we’re home to Foodmakers (your fresh food enthusiasts) and Shopkeepers. Together, we strive to ensure you’re an integral part of fit for work – and we can’t wait to meet you!
(From our CEO, Andy Baptery: "In an industry changing more rapidly than ever, we're rolling out big plans to drive even greater value, choices and innovation for our customers.")
Ready to join the Morrisons team? Apply today!
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