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Morrisons

Customer Assistant - Online

Swansea
Posted 3 days ago
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Joining Our Online Team at Morrisons

We’re looking for friendly, customer-focused people to join our Online team, where you’ll be picking and packing customer orders ready for delivery or collection.

About the Role

You’ll thrive in a fast-paced, structured environment with clear routines and timed activities to keep operations running smoothly—ensuring customers receive exactly what they need, when they need it.

Using in-store technology, you’ll:

  • Accept orders efficiently
  • Locate and prepare products correctly
  • Work with speed and precision

This is hands-on, rewarding work that makes a real difference for our customers.

You may also assist with Replenishment and Customer Service based on store needs.

Perks & Benefits

Our team members enjoy competitive advantages, including:

  • Fully flexible shift patterns – work when it suits you
  • 6 weeks’ holiday (including bank holidays)
  • 15% discount in our supermarkets and convenience stores, available from day one
  • Additional 10% discount for a Friend or Family member
  • Career progression & development opportunities
  • Subsidised in-store café or shop floor range
  • Competitive pension & life assurance
  • Healthcare & wellbeing benefits (including Aviva Digital GP)
  • Morrisons MyPerks – discounts at high-street shops, cinemas, gyms, and more
  • Optional Payroll charity donations
  • Family-friendly policies, including 26 weeks’ maternity/adoption leave and neonatal/fertility leave

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

P

Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

About You

We’re searching for passionate customer advocates with:

  • A helpful, friendly approach
  • A preference for active, hands-on roles
  • The ability to thrive in a busy, structured environment
  • Confidence using equipment safely while following processes
  • A genuine desire to resolve customer queries

Important Notes

  • We only recruit individuals over the school-leaver’s age (for specifics, see FAQs).
  • Some roles require candidates to be over 18 due to health and safety requirements.

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At Morrisons, we’re committed to fair and inclusive recruitment. If you need reasonable adjustments, please let us know: we’re happy to accommodate.

About Us

We pride ourselves on delivering unrivalled freshness—our in-store food preparation exceeds that of any UK supermarket. But our quality isn’t just about grocery staples; it’s about the great shopping experience our over 11 million weekly customers expect.

You can be part of our journey:

  • Foodmakers crafting fresh, delicious produce.
  • Shopkeepers ensuring exceptional service from checkouts to stocking shelves.

Become a Morrisons team member—together, we make it happen.

Trusted by 25,000+ job seekers

“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”

Jessica, London

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Skills

Customer Focus
Friendly Approach
Active
Hands-on
Structured Environment
Equipment Safety
Process Following
Customer Support
Query Resolution

Location

Swansea, Wales, United Kingdom

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