Marks and Spencer
Customer Assistant - Operations - Gosforth Simply Food
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Customer Assistant - Operations - Gosforth Simply Food
Operations Assistant (Customer Assistant in Operations)
About the Role
Join our team at Marks & Spencer as a Customer Assistant in Operations. You’ll be the behind-the-scenes powerhouse responsible for keeping our stores running efficiently, ensuring stock is managed, deliveries handled, and the shop floor stays fully operational. This is a physically demanding, high-intensity role that demands speed, accuracy, and a commitment to fast-paced retail operations.
If you’re ready to roll up your sleeves and work smart, this could be the right role for you.
Work Pattern
This role operates with the following schedule:
- Sunday: 16:30 – 20:30
- Wednesday: 18:30 – 22:30
- Thursday: 18:30 – 22:30
- Saturday: 18:30 – 22:30
⚠️ Age Restriction This role involves late-night working (post-22:00). Therefore, we cannot consider applications from anyone under the age of 18. This compliance is necessary to adhere to health and safety legislation and ensure a safe working environment for our colleagues.
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Key Responsibilities
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Stock and Delivery Management: Manage and coordinate stock to ensure availability for customers. Handle deliveries with precision and efficiency, ensuring the right products arrive on time.
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Behind-the-Scenes Retailing: Perform essential behind-the-scenes operations that keep the shop floor smooth—involving physical tasks like product arrangement, stocking, and clean-up.
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Retail Flexibility: Be prepared to assist across various store functions as required. Adapt quickly to meet operational demands, whether during early morning deliveries or later, high-paced stocking hours.
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Digital Proficiency: Use digital tools confidently to track deliveries, manage stock levels, and ensure fast availability and speed in retail operations.
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Team Dynamics: Act as a collaborative team member—supporting colleagues across different roles and working seamlessly in a fast-paced environment.
Benefits and Perks
- Unsocial Hours Pay: An additional £3.00/hour premium will be included for any hours worked between 22:00–06:00.
Are You Ready?
This is a role for people who move with purpose, embrace urgency, and thrive in a dynamic retail environment. If you meet the criteria and have the resilience to stay competitive in a high-intensity role, we’re looking for you.
Take your marks and apply today!
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