Marks & Spencer
Customer Assistant - Operations - Perth
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Customer Assistant - Operations - Perth
Customer Assistant in Operations
About the Role
Join our team at Marks & Spencer (M&S) as a Customer Assistant in Operations. You’ll be the unsung hero behind the scenes, ensuring our stores run seamlessly. This is a fast-paced, physically demanding role that requires agility, precision, and a willingness to adapt.
You’ll oversee stock management, deliveries, and logistics—keeping shelves full, spaces clean, and operations running smoothly. Whether it’s moving heavy stock, coordinating deliveries, or supporting behind-the-scenes operations, your role is critical to a flawless customer experience.
Responsibilities
- Manage inventory, deliveries, and stock movements with ** speed, accuracy, and urgency**
- Support store-wide operations, adapting quickly to shifting demands
- Use digital tools to track deliveries and monitor stock levels efficiently
- Collaborate with teams across the store to maintain flow and organisation
- Assist with early morning and late-night tasks, ensuring readiness for store opening and operational excellence
- Uphold health and safety standards while working in a high-intensity retail environment
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Key Qualities
- Digital confidence – Comfortable using technology for stock management and logistics
- Teamwork mindset – Willingness to support colleagues across different functions
- Flexibility and adaptability – Ready to work variable shifts and change priorities
- Physical stamina – Capable of handling demanding tasks, including lifting and moving stock
- Attention to detail – Ensuring smooth operations with precision
Work Pattern
Week 1
- Sunday: 16:30 – 20:30
- Friday: 16:30 – 20:30
- Saturday: 16:30 – 20:30
Week 2
- Sunday: 16:30 – 20:30
- Monday: 16:30 – 20:30
- Saturday: 16:30 – 20:30
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Under 18 Disclaimer
To comply with health and safety legislation, all employees must be 18 years or older.
Employee Experience & Company Values
M&S is pioneering a greener, more efficient, and digitally advanced future for retail. By joining us at this transformative time, you’ll:
- Help create innovative customer experiences every day
- Work with cutting-edge digital tools, enhancing both service and convenience
- Contribute to an exciting business transformation, shaping the future of retail
Our commitment to inclusivity, diversity, and equal opportunities means we welcome everyone—regardless of background—to bring their unique strengths to our team.
For more flexible and smart-working opportunities, get in touch directly.
Ready to take your mark? Apply today!
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