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Marks & Spencer

Customer Assistant - Operations - Silverlink Newcastle

North Tyneside
Posted about 23 hours ago
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Work Pattern

Sunday - 22:00-06:00
Monday - 22:00-06:00

Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job
role and this means we can’t consider applications from anyone under the age of
18. This is to comply with the relevant health and safety legislation and to
keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours
worked between 22:00-06:00.


Join our team at M&S as a Customer Assistant in Operations, you’ll be the
backstage powerhouse of our stores. It’s a physically demanding, high-intensity
role that keeps our stores running like clockwork. If you’re ready to roll your
sleeves up and work smart, this is the role for you.

  • You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes
    work that ensures our shop floor stays full, clean, and ready for our customers
    to shop.
  • There’s no room for delay. You’ll be fast, focused, and always one step ahead,
    keeping the flow of products moving with urgency and accuracy.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

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Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

Flexibility is vital. You’ll work across the wider store where needed – always
keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to
track deliveries and manage stock efficiently, always focused on availability
and speed.

Being a team player is essential. You’ll be a key cog in a big machine,
working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into
the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your
Marks and apply today.


M&S is ready to push boundaries to lead the industry into a greener, speedier,
more inspiring digital era. That’s why we’re revolutionising how we work and
offering our most exciting opportunities yet. There’s never been a better time
to be part of our team.


Marks & Spencer aims to be an inclusive organisation, trusted and admired by
our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities
Policy, which starts with our recruitment and selection process and we are happy
to talk smart/flexible working.

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Retail: The sweeping innovations we’re rolling out at M&S will define a new
era of retail. And we want you to help us introduce them to our customers. There’s
never been a more exciting time to join M&S!


We’ve embarked on a business transformation and are looking for people who are
thrilled by the challenge of introducing innovative, new experiences to the retail
world – and surprising every single customer with reasons to shop in our stores
and online - day in, day out.


By embracing our digital tools to enhance the customer experience and remaining
adaptable – both to the needs of our customers and our retail business – you’ll
live and breathe our approach to sales and service and will ensure every time is
just as special as the next.

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Skills

Stock Management
Delivery Handling
Digital Literacy
Teamwork
Adaptability
Time Management
Physical Stamina

Location

North Tyneside, England, United Kingdom

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