Marks & Spencer
Customer Assistant - Operations - Torbay
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Customer Assistant - Operations - Torbay
Customer Assistant in Operations – Marks & Spencer
About the Role This role is the backstage powerhouse of our stores, essential for keeping everything running smoothly. You’ll be actively involved in:
- Stock management
- Deliveries
- Behind-the-scenes operations ensuring our shop floors are vibrant and customer-ready
This is a fast-paced, physically demanding role—if you thrive on urgency, precision, and working smart, this is right for you.
Key Responsibilities
✅ Stock & Inventory
- Ensure shelves are always full, clean, and organised.
- Handle deliveries—loading, unloading, and storing stock efficiently.
✅ Business Operations
- Move products with accuracy and urgency across the store.
- Adapt quickly to late adjustments, covering early morning or late-night tasks as needed.
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✅ Digital Proficiency
- Confidently manage digital tools to track deliveries, monitor stock levels, and optimise availability.
✅ Team Collaboration
- Work seamlessly across departments, supporting colleagues to meet daily demands.
✅ Customer Flow
- Ensure a smooth shopping experience by maintaining stock visibility and readiness.
Work Pattern
Week 1
- Sunday: 09:00 – 18:00
- Saturday: 11:30 – 20:30
Week 2
- Sunday: 09:00 – 18:00
- Saturday: 09:00 – 18:00
Flexibility is key—additional shifts or store-wide support may occasionally be required.
⚠️ Under 18s Dismissal (Compliance Notice): This role involves operating mechanical equipment, and we cannot consider applicants under 18 due to relevant health & safety regulations.
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Why Join M&S?
🌱 Leading Towards a Greener Future We’re pioneering change in retail, blending innovation with sustainability. Every day is an opportunity to evolve our industry—help us shape what’s next!
🛍️ Revolutionising Retail Join us during this exciting business transformation as we introduce groundbreaking customer experiences—in-store, online, and beyond. Your adaptability and proactive mindset will drive us forward.
🤝 Inclusivity & Equality Marks & Spencer is committed to fostering an Inclusion, Diversity & Equal Opportunities culture. We offer flexible/smart working arrangements and encourage every voice to contribute.
🚀 Take your marks—apply today!
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