Lidl GB
Customer Assistant
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Customer Assistant
Customer Assistant – Lidl – 35-Hour Contract
About the Role
£13.45 - £14.45 per hour | 35-hour contract | 30-35 days’ holiday (pro rata) 10% in-store discount | Pension scheme (plus extra benefits)
"Everyone who works at Lidl brings something unique to the table—but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you."
As a Lidl Customer Assistant, no two shifts are the same. You’ll:
- Restock shelves
- Assist at untils during peak times
- Keep the store clean, tidy, and well-organised
- Deliver outstanding customer service
In return, Lidl offers competitive pay, enhanced bank and night shift rates, plus a generous benefits package to support your well-being—including holiday (pro rata), in-store discounts, a pension scheme, and career progression opportunities.
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With the right training, you could specialise as a Freshness, Non-Food, or Bakery Specialist.
Responsibilities
- Be a customer expert – Help shoppers with queries on products or requests.
- Efficiently handle deliveries – Assist with receiving and organising goods in-store.
- Provide top-tier customer service – Go above and beyond to meet customer needs.
- Keep the bakery fresh – Proactively restock and top up baked goods.
- Merchandise Non-Food aisles – Arrange and maintain shelf displays for a seamless shopping experience.
Requirements
- Experience in a fast-paced environment.
- Exceptional customer service skills.
- Flexibility – Willingness to start shifts early or finish late.
- Adaptability to changing priorities.
- A passionate work ethic and drive to excel in your role.
- A friendly, approachable personality to engage with colleagues and customers alike.
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Perks & Benefits
✅ Generous holiday policy (30-35 days pro rata). ✅ 10% discount on all in-store purchases. ✅ Pension scheme for long-term financial security. ✅ Enhanced family leave and long service awards. ✅ Career progression opportunities.
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While AI tools can help with preparation, genuine applications make the biggest impact. We look for pitch-perfect responses that reflect your unique voice—not templates.
Culture & Diversity
Lidl values diversity, equity, and inclusion. Join a fair, respectful environment where individuality is celebrated.
Find your place at Lidl—apply now!
Note: Employment is conditional on satisfactory references and, if requested, a DBS check.
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Jessica, London
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