Morrisons
Customer Assistant - Service
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Assistant - Service
Service Team Member – Morrisons
We’re looking for friendly, approachable people to join our Service team, providing an outstanding customer experience at:
- Checkouts
- Self-serve tills
- Kiosks
About the Role
You’ll support customers in their shopping, process transactions efficiently, and deliver exceptional service—ensuring they feel valued and welcome every time they visit.
Our team does much more than just service customers! You’ll also receive training to support key store operations—such as our famous Market Street or Replenishment teams—making this a fantastic opportunity for someone who enjoys contributing across multiple functions.
Your Responsibilities
- Help customersolve self-service issues and guide them through seamless transactions
- Offer warm, efficient customer service with a smiling attitude
- Support health & safety compliance and equipment safety procedures
- Assist with stocking and prepping tasks in support of broader store operations
- Act as a team player who lends a hand wherever needed
Benefits & Perks
- Fully flexible shift patterns for all-round work-life balance
- 6 weeks holiday (including bank holidays)
- 15% discount in our supermarkets and convenience stores from day one
- Additional 10% discount card for a Friend or Family member
- Career progression with clear development opportunities
- Subsidised in-store café or shop floor food & drink options
- Competitive pension and life assurance
- Healthcare & Well-being benefits, including Aviva Digital GP access
- Morrisons MyPerks—discounts on high street shops, cinemas, gyms, and more
- Optional payroll charity donations
- A range of family-friendly policies, including:
- 26 weeks maternity and adoption leave
- Neonatal and fertility leave
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About You
We’re looking for candidates who share our passion for putting customers first. Some of the qualities we value include:
- A helpful and friendly approach
- Enthusiasm for active, hands-on work
- Ability to work well under pressure in a fast-paced environment
- Confidence in using equipment safely, following processes, and finding solutions
Note: We will only recruit candidates aged over the school-leaving age. Some roles require the applicant to be over 18 for health and safety compliance.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
A Store of Opportunity
At Morrisons, we’re one of the UK’s largest supermarkets, focused on providing unmatched value, fresh quality food, and meaningful customer experiences. Every week, we serve over 11 million customers—making exemplary service a core part of what it means to be Foodmakers & Shopkeepers.
If you love fresh ingredients, vibrant communities, and collaborating to make a difference—notably food that stands out—we’d be delighted to meet you.
What Happens Next?
Apply today—the process only takes a couple of minutes!
We’ll be in touch quickly; check your emails and phone regularly.
Morrisons is committed to fair and inclusive recruitment. If you need reasonable adjustments at any stage, please let us know—I we’d be happy to help!
For more about working at Morrisons, visit the the [Retail Careers page](insert hypothetical link).
Find even more flexibility, benefits, or simply shop with us now [Morrisons website](link placeholder).
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills