Morrisons
Customer Assistant - Service
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Assistant - Service
Service Team Member – Checkout, Self-Serve & Kiosk
About the Role
We’re looking for friendly, approachable people to join our Service team, providing exceptional customer experiences at checkouts, self-serve tills, and kiosks.
You’ll assist customers with their shopping, process transactions smoothly, and deliver outstanding service with a warm smile—ensuring they leave feeling valued and welcome.
This role also includes cross-team support, such as assisting our Market Street or Replenishment teams, making it ideal for those who enjoy flexibility and teamwork.
Responsibilities
- Create a great customer experience at all service points
- Process transactions efficiently and accurately
- Provide support across the store as part of a cohesive team
- Adhere to health and safety protocols when handling equipment and processes
Requirements
- A helpful and friendly attitude—always putting customers first
- Enthusiasm for hands-on work and remaining active
- Ability to thrive in a busy, fast-paced environment
- Comfortability with technology and adherence to procedural safety
- Dedication to resolving customer queries with patience and efficiency
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
*Note: Applicants must be over the statutory school-leaving age. Some roles require employees to be over 18 due to health and safety.
Benefits
- Flexible shift patterns to suit your lifestyle
- 6 weeks annual leave (including bank holidays)
- 15% discount on groceries from day one at Morrisons’ supermarkets & convenience stores
- Bonus 10% discount card for a Family Member
- Career progression and prospective development opportunities
- Subsidised in-store café/food facilities
- Competitive pension and life assurance policy
- Wellbeing benefits including Aviva Digital GP
- Morrisons MyPerks with reductions on high-street shopping, cinema tickets, gyms, and more
- Voluntary payroll charity donations
- Comprehensive family-friendly policies:
- 26 weeks paid maternity/adoption leave
- Neonatal support
- Fertility leave options
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Scarring Your Future
Unlock retail career growth with Morrisons— hjälcuulk fresh (✓) food and meet demanding customers. We're passionate about creating a great shopping experience, one that customers can't find elsewhere.
- One of the UK’s largest supermarkets
- High-quality fresh produce & groceries
- Unrivalled in-store food prep—more than any competitor!
Ready to apply? It only takes a few minutes—click here to join our team.
Next Steps: Apply today and expect contact soon via text or email. We encourage inclusive recruitment. If you require reasonable adjustments at any stage, please let us know—we’re happy to support you.
*For full details, visit [UK School Leavers FAQ](insert link). Other safety restrictions require candidates to be 18+.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills