How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Assistant - Service
Service Team Member – Customer Service & Checkout Support (Market Street/Replenishment Support)
Join Morrisons’ friendly and helpful Service Team in delivering exceptional customer service across our checkouts, self-serve kiosks, and other store areas.
About the Role We’re seeking welcoming, energetic individuals to provide a great customer experience—helping with shopping, processing transactions smoothly, and ensuring shoppers leave feeling valued. You’ll also receive training to support other teams, like our famous Market Street or Replenishment teams, making this role ideal for team players ready to contribute wherever needed.
Responsibilities
- Assist customers efficientally at checkouts, self-serve kiosks, and other store zones
- Process transactions accurately and courteously
- Offer friendly, approachable service with a smile
- Support shopping needs and resolve any queries
- Extend support to other teams (e.g., Market Street, Replenishment) as required
- Adhere to safety protocols and store policies
About You
Prioritising our customers is key—here’s what we’re looking for:
- Helpful and friendly attitude, always ready to assist
- Ability to stay active, hands-on, and energetic throughout shifts
- Comfort working in a busy, fast-paced environment
- Strong ability to use equipment safely and follow processes systematically
- A passion for supporting customers and troubleshooting queries
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Additional Notes:
- Applying roles require candidates to be school-leaver age or older (please refer here for details).
- Some roles may require candidates to be overs 18 for health and safety compliance.
What’s in it for You?
Morrisons offers varied benefits to support your career and wellbeing:
Perks & Benefits
- Flexible shift patterns tailored to your needs
- 6 weeks paid annual leave (including bank holidays)
- 15% discount on groceries/products across our supermarkets/ convenience stores from day one
- Friend or Family 10% discount card
- Career progression opportunities with regular training &development
- Subsidised in-store café options or a preferred price with shop-floor ranges
- Competitive pension & life assurance
- Healthcare & wellbeing benefits, including Aviva Digital GP
- Morrisons MyPerks—discounts on high-street shops, hairdressers, gyms, cinemas, and more
- Optional payroll charity donations to support causes you care about
- Family-friendly policies, including:
- 26 weeks’ maternity/adoption leave
- Neonatal leave
- Fertility and child-plan support
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Next Steps
Ready to join us? Applying takes just a few minutes—click ‘Apply Now’ today! We’ll reach out soon via email or phone—just check your messages.
We are committed to a fair and inclusive recruitment process. Need adjustments? Please contact us to discuss—indicate any reasonable adjustments you require on the application or FAQs page[FAQs-link].
Why Morrisons?
As one of the UK’s largest supermarkets, we offer real value for money and fresh, high-quality groceries. We highlight stand out with more in-house food prepared daily than any other supermarket.
At Morrisons, we’re Foodmakers & Shopkeepers—we love connecting with customers, creating fresh food, and making lasting impressions. There’s a role here just waiting for you!
Join us today and be part of an inspired team committed to doing the right thing each and every day. 🚀
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location