Morrisons
Customer Assistant - Service
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Customer Assistant - Service
Service Team Customer Experience Role at Morrisons
About the Role
We’re looking for enthusiastic, approachable enablers to join our fantastic Service Team, delivering outstanding customer experiences across checkouts, self-serve tills, and kiosks.
Your core responsibilities:
- Support customers seamlessly through their shopping journey
- Process transactions accurately and efficiently
- Inclusive, quick service with a “customer-first” approach
- Smile, chat, and ensure departures are effortless and positive
Bonus opportunities:
- Cross-train in other store functions (Market Street teams, replenishment)
- Flexible career progression as a “team player” who steps in wherever needed
Benefits at Morrisons
A exceptional package to take care of your whole self:
- Flexibility: Fully adaptable shift patterns ( borough trusted *fl pencil to define hourly rates, if constituée)
- Holiday: 6 weeks (bank holidays included)
- Discounts: 15% off in-store and online, extended to a Friend/Family member via additional 10%
- Development: Career growth opportunities with ongoing training
- Wellbeing perks: Subsidised café/shop floor access, pension and life assurance
- Health & fitness: Health benefits including Aviva Digital GP
- Morrisons MyPerks: Discounts on high-street brands, gyms, cinemas
- Giving back: Optional payroll donations to charities
- Work–life balance: Generous family-friendly policies (26 weeks maternity/adoption leave; neonatal/fertility support)
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About You
We’re searching for individuals as committed to serving others as we are:
✔ Vibrant and warm personality – naturals in customer engagement ✔ Active and hands-on – embody a fulfilling energy ✔ Team players – thrive in structured, bustling environments ✔ Scoring confidence with technology/safety procedures ✔ Empathy first – committed to resolving concerns professionally
Get help with your application
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Note: Roles are open to those aged beyond school leaving. Certain positions require over-18 status per health & safety guidelines.
Next Steps
Ready to join us?
- Apply in < 2 mins – your role awaits!
- Response guaranteed: Contact us within days.
Commitment to fairness: Morrisons prioritises an inclusive process. *) For revision accessibility, fair adjustments are welcomed at any stage—just let us know.
Why Morrisons?
Our mission: fresh, high-quality food and outstanding service delivered by as customer-centric as our products.
- Scale: Serving 11+ million weekly shoppers
- Fresh focus: We champion in-store fresh food preparation beyond competitors
- Culture: Together, we’re "Foodmakers and Shopkeepers"—each role essential.
Change lives, along with ours,—split that into options: 1. Shop with us: trial discount-perks pre-job 2. Build a career: progression supported May be your launchpad.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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