Morrisons
Customer Assistant - Service
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Service Team Member
Welcome to the friendly and approachable face of Morrisons—join our fast-paced Service team to deliver amazing customer experiences every day.
The Role
You’ll be the smile behind the checkouts, self-serve tills, and kiosks, making sure customers leave happy and well-served.
- Help customers with their *shop, process transactions smoothly and with a smile
- Offer expert guidance and great service, addressing any concerns or queries they may have
- Support in other parts of the store (like Market Street and Replenishment teams), proving you’re a team player ready to lend a hand wherever needed
This is a hands-on role where passion for customer service and enthusiasm to help will shine!
What You’ll Get
Every Morrisons team member enjoys fantastic benefits, including:
- Flexible shift patterns – work when it suits you*
- Six weeks holiday (including bank holidays)
- 15% discount on groceries from day one across our supermarkets and convenience stores
- 10% Friend or Family discount card for someone you care about
- Career progression and development to help you grow with us
- Subsidised in-store café and shop floor ranges
- Competitive pension and life assurance
- Access to healthcare and well-being benefits, including Aviva Digital GP
- Morrisons MyPerks – discounts at high street shops, cinemas, gyms and more
- Optional payroll charity donations
- Family-friendly policies, including 26 weeks maternity and adoption leave, plus neonatal and fertility leave support
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About You – We Look For
- Friendly, approachable, and customer-focused individuals who bring joy to each interaction
- Enthusiasm for staying active and being hands-on
- Strong ability to work well in fast-paced, structured environments
- Practical experience with handling equipment safely and following processes effectively
- Actions speak louder than words – someone who loves helping others and solving problems with dedication
Note: We only recruit individuals over the school-leaving age (please check the latest guidelines). Some roles additionally require applicants to be over 18 due to health and safety considerations.
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We’re Foodmakers & Shopkeepers
Here at Morrisons, we don’t just sell groceries—we create meaningful shopping experiences. As the UK’s largest fresh-focused supermarket, we serve over *11 million customers weekly with high-quality food, prepared fresh on site.
See yourself as part of the team—whether as a *Shopkeeper or Foodmaker—and join us today! You could be practicing your skills in service while making a real difference to fellow customers.
How To Apply
It’s easy! Simply click [apply now] to begin your journey. You’ll hear from us shortly—check your emails and phone for updates.
At Morrisons, we’re committed to fairness, inclusion, and accessibility in our recruitment process. Visit our FAQs for more help, including how to request reasonable adjustments. Let us know how we can assist you at any stage!
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