Morrisons
Customer Assistant - Service
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Customer Assistant - Service
Join Our Friendly Service Team
We’re looking for friendly, approachable people to join our Service Team, giving customers an exceptional experience at checkouts, self-serve tills, and kiosks.
You’ll assist customers with their shopping, process transactions smoothly, and deliver outstanding service with a genuine smile—ensuring they feel valued, welcome, and well looked after.
Additionally, you’ll receive training to support other areas of the store, including our Market Street and Replenishment teams. This is a fantastic opportunity if you enjoy being part of a team and are always ready to lend a hand wherever needed.
Our Perks
We offer a strong package to support your work and lifestyle:
- Fully flexible shift patterns
- Six weeks’ holiday (including bank holidays)
- 15% discount in our supermarkets and convenience stores available from your first day
- Additional 10% discount card for a Friend or Family member
- Career progression and development opportunities
- Subsidised in-store café or shop floor ranges
- Competitive pension and life assurance
- Healthcare/Well-being benefits, including Aviva Digital GP
- Morrisons MyPerks, offering discounts at high-street shops, cinemas, gyms, and more
- Optional payroll charity donations
- A range of family-friendly policies, including 26 weeks maternity and adoption leave, along with neonatal and fertility leave
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Find out more about the benefits of working in Retail at [Morrisons](link to be inserted).
About You
We’re seeking individuals who prioritise customer service as much as we do. The qualities we value include:
- A helpful and friendly approach
- Enjoying staying active and being hands-on
- Thriving in busy, structured environments
- Comfortable using equipment safely and following operational processes
- A passion for supporting customers and resolving their queries
Please note: Some roles require applicants to be over-school-leaving age (check the latest criteria). Additionally, due to health and safety, some roles require you to be over 18.
What Happens Next?
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At Morrisons, we commit to a fair and inclusive recruitment process. For common questions or to request adjustments, visit our FAQs page. If you require reasonable adjustments at any stage of the process, please let us know, and we’ll do our best to accommodate you.
About Morrisons
Our mission is to create a great shopping experience that isn't just exceptional, but an experience customers can’t get anywhere else.
As one of the UK’s largest supermarkets, we pride ourselves on offering great value with fresh, high-quality groceries and food for over 11 million customers every week. Our commitment to freshness sets us apart—we prepare more fresh food in-store than any other supermarket in the UK.
This is your chance to connect with our Foodmakers and Shopkeepers, bringing freshness and warmth to every customer interaction.
Whether you love preparing fresh food or shaping excellent customer service, we’d love you to be part of our story!
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