Lidl Ireland GmbH
Customer Assistant - Tullow
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Customer Assistant - Tullow
Join Lidl and help create and deliver an outstanding customer experience as a Customer Assistant. This role is perfect for those who are genuinely passionate about excellent customer service and thrive in a dynamic, fast-paced team environment.
About the Role
At Lidl, we’re focused on delivering a fantastic customer journey from our Head Office to the shop floor. Our Customer Assistants play a crucial role in ensuring that every customer interaction is top-notch, helping make shopping with us a memorable experience.
We’re looking for motivated individuals who are customer-obsessed, high energy, and eager to learn every day. Embrace a fast-paced environment where no two shifts are ever the same. Earn €460+ per week on our standard 30-hour contract, while contributing to a company with genuine opportunities for growth.
Key Responsibilities
duties include, but are not limited to:
- Ensuring stock loss controls are followed in all areas of the store, including key stock areas like the freezer or dairy section.
- Maintaining high cleanliness and hygiene standards both inside and outside of the store.
- Applying principles of freshness and rotation for all products.
- Handling all waste management duties in a safe and responsible manner.
- Assisting in the stock count process and isolation processes as required.
- Engaging with customers in a friendly, pleasant, and helpful manner.
- Working across various shift patterns throughout the week, ensuring continuity of service.
Note: As you’ll be selling alcohol, eligible candidates must be 18 or over.
Shift Patterns
- Morning Shift: Start as early as 5am or 6am to stock our award-winning products and prepare bakery items for the day, ensuring everything is ready by opening time for customers to Go Full Lidl!
- Middle Shift: Join mid-morning or early afternoon to ensure the store maintains a spotless and well-presented appearance, manage product freshness, assist on the tills, and minimise queues.
- Late Shift: From afternoon start times, prioritise exceptional customer experience by assisting on tills, restocking items, and preparing the store for the following day.
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Qualifications and Requirements
To succeed as a Customer Assistant at Lidl, we are looking for someone who meets the following criteria:
- A can-do attitude paired with strong customer service skills.
- A willingness to go above and beyond for our customers.
- Reliability and responsibility—this role requires punctuality and commitment.
- The ability to thrive in a fast-paced, varied environment while maintaining high energy throughout shifts.
- Strong team player mentality—collaboration and communication are key.
- Preferable (but not essential): Previous experience in a customer-facing role.
Benefits & Salary Structure
We ensure our competitive salary system guarantees pay equality across all roles. Here’s what you’ll earn:
- Starting Pay: Basic Rate: €15.40 per hour
Year 1
- €15.40 (Basic Rate)
- €19.25 for Unsocial Hours (12am to 7am)
- €23.10 for Overtime/Sundays
- €30.80 for Bank Holidays
Year 2
- €16.20 (Basic Rate)
- €20.25 for Unsocial Hours
- €24.30 for Overtime/Sundays
- €32.40 for Bank Holidays
Year 3
- €16.90 (Basic Rate)
- €21.13 for Unsocial Hours
- €25.35 for Overtime/Sundays
- €33.80 for Bank Holidays
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Year 4
- €17.90 (Basic Rate)
- €22.38 for Unsocial Hours
- €26.85 for Overtime/Sundays
- €35.80 for Bank Holidays
In addition to competitive pay, our benefits package includes:
- Guaranteed 20 days of holiday per year, prorated accordingly.
- Company voluntary pension scheme.
- Electrical and Private Health Insurance discounts for all employees through Circle K.
- Access to a Bike-to-Work Scheme to commute sustainably.
- Discounted rates on mobile and broadband services with the Three Network.
- Supportive policies like Maternity & Paternity Leave top-up, Marriage Leave, and an Employee Assistance Programme.
Development and Leadership Opportunities
At Lidl, we believe in potential and development. High-performing employees are invited to join our Leadership Academy as part of their ongoing development opportunities, paving the way towards career advancement.
Our Commitment to Diversity and Inclusion
Lidl is an equal opportunities employer. We take pride in recognising and accommodating any reasonable requirements during the recruitment and selection process to ensure fairness for all. We foster a diverse and inclusive work environment, valuing a wide range of perspectives. Our values eliminate discrimination based on gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion, or membership of the traveller community.
Apply today to become part of an inclusive team where every customer interaction means the world to us!
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