Lidl GB
Customer Assistant
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Assistant
Customer Assistant vacancy at Lidl
£13.45–£14.45 per hour | 30–35 hour contract | Early shifts | 30–35 holiday days (pro rata) | 10% in-store discount | Pension scheme
About the Role
At Lidl, we believe everyone brings something unique—and collectively, we’re collaborative, determined, and supportive.
As a Customer Assistant, your role will be dynamic, always progressing and using your initiative to ensure our store runs smoothly. You’ll handle tasks from restocking shelves and managing cash registers to keeping the store pristine and delivering outstanding service. Every day is different, and your efforts directly impact our customers’ experience.
We offer:
- Competitive pay (including £2/hour for bank holidays and £3.50/hour for night shifts).
- A generous benefits package for a healthy work-life balance.
- Opportunities for career progression—with training and mentorship to grow within Lidl, potentially becoming a Freshness, Non-Food, or Bakery Specialist.
Your Responsibilities
As a Lidl Customer Assistant, you’ll:
- Assist customers with product queries, questions, and special requests while embodying our friendly values.
- Efficiently handle deliveries as they arrive and manage stock arrival for optimal service.
- Deliver exceptional customer service with enthusiasm and professionalism.
- Proactively maintain bakery freshness by ensuring stock is replenished daily.
- Expertly merchandise and organise non-food products to ensure a clean, welcoming shopping experience.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Essential Requirements
We’re looking for someone who thrives in a fast-paced environment and is committed to delivering an outstanding customer experience. This includes:
- Experience in retail or a similar customer-facing role.
- Strong customer service skills—your smile and attentiveness make a difference every day.
- Flexibility to start early shifts or adapt to changing priorities (as needed).
- A positive, team-oriented attitude with the desire to work hard and champion your store’s success.
- Friendliness and energy—you’ll support your team while being a professional representative of Lidl brand values.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits of Joining Lidl
Working with us comes with more than a rewarding role—we provide:
- Holiday allowance: 30–35 days per year (proportionally adjusted).
- 10% discount on all in-store purchases.
- Workplace pension scheme to support your financial future.
- Enhanced family leave options.
- Long service awards for dedication and loyalty.
- High visibility perks and opportunities to grow within Lidl.
About Us
Lidl is a framework-equal-opportunity employer and is committed to diversity, equity, and inclusivity. We welcome applicants from all backgrounds and celebrate individuality in an environment that promotes fairness, respect, and collaboration.
If you’ve got a passion for detail, a team spirit, and want to grow, we’d love to hear from you. Your application could just be the start of your career at Lidl!
Please note: Your appointment may be conditional on satisfactory references and, if requested, a Disclosure and Barring Service check.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills