Lidl Ireland GmbH
Customer Assistant - Westport
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Customer Assistant - Westport
Customer Assistant – Lidl
From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.
Are you customer-obsessed, high-energy, and love learning every day? If you sound like this, earn €460+ per week as a Customer Assistant working on our standard 30-hour contract.
You’ll thrive across varied shifts, tasks, and colleagues.
What is a typical day like? (No day is ever ‘normal’ in retail, but here’s what to expect!)
As you’ll be handling alcohol sales, you must be 18 or over to work in our store.
Shift Patterns:
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Morning shift (5am or 6am): Stock our award-winning products and prepare our bakery for opening—ensuring customers can Go Full Lidl as soon as we open.
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Midday/Afternoon shift: Maintain cleanliness and product freshness, assist customers, and staff the tills to keep queues short.
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Late shift (afternoon onwards): Elevate the customer experience by serving with a smile, restocking items, and preparing the store for the next day.
Job Responsibilities
- Interacting with every customer in a warm, friendly, and helpful way, ensuring they leave satisfied
- Ensuring stock loss controls are followed consistently across all store areas
- Upholding store hygiene and tidiness, both inside and outside
- Applying freshness and stock rotation principles
- Properly managing waste, adhering to company standards
- Assisting with various stock count processes
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Requirements
To succeed in this role, you’ll need to:
- Bring a can-do attitude and excellent customer service skills
- Be willing to go the extra mile to exceed customer expectations
- Display responsibility and reliability in your work
- Enjoy a fast-paced, ever-changing work environment
- Be a strong team player, fostering positive relationships
- Competition for the role is welcomed—some candidates may have held customer-facing roles before, but it’s not essential if you bring the right attitude
Benefits & Compensation
We offer a competitive salary with career progression and clear transparency across all roles.
- Hourly pay you can earn:
Starts at €15.40 per hour, rising to €17.90 after three years:
- Unsocial hours (12am to 7am): increased rates depending on seniority.
- Overtime & Sunday/special days penalties outlined below.
Hourly Wage Breakdown:
Year 1:
- Basic rate: €15.40
- Unsocial hours: €19.25
- Overtime/Sundays: €23.10
- Bank holidays: €30.80
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Year 2:
- Basic rate: €16.20
- Unsocial hours: €20.25
- Overtime/Sundays: €24.30
- Bank holidays: €32.40
Year 3:
- Basic rate: €16.90
- Unsocial hours: €21.13
- Overtime/Sundays: €25.35
- Bank holidays: €33.80
Year 4:
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Basic rate: €17.90
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Unsocial hours: €22.38
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Overtime/Sundays: €26.85
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Bank holidays: €35.80
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20 days’ holiday per year (pro-rated)
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Company pension scheme
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Career development opportunities, including the Leadership Academy for high performers
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Discount on private health insurance and Circle K purchases
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Bike-to-Work Scheme available
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Mobile and broadband discounts with Three network
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Maternity & Paternity Leave top-ups, Marriage Leave, and Employee Assistance Programme
Lidl is an equal-opportunities employer. We ensure all reasonable accommodations during recruitment and selection if needed. We value diversity and inclusion, promoting equal opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion—or membership of the Traveller community.
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