Lidl GB
Customer Assistant
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Customer Assistant
Customer Assistant – Lidl
Job Summary
- Pay: £13.45 – £14.45 per hour
- Contract: 25-30 hours (with the possibility of flexible shifts)
- Holiday: 30–35 days’ leave (pro rata)
- Discount: 10% in-store discount
- Pension: Available scheme
- Perks: Enhanced holiday entitlements, long-service awards, and more
Come as you are—we’ll help you shine! At Lidl, we believe that every teammate brings something unique, and together, we thrive in this collaborative and ambitious environment. As a Customer Assistant, your role is as dynamic as you are—keeping our stores fresh, fast, and full of friendly energy.
About the Role
In this Customer Assistant position, you’ll bring your energy, enthusiasm, and commitment to our team. Here, no day is ever the same! You’ll:
- Restock, organise, and rotate stock to keep shelves neat and stocked.
- Assist at the till, ensuring smooth checkout experiences.
- Keep our store clean, tidy, and customer-friendly.
- Collaborate closely with your colleagues to deliver outstanding service.
We’ll empower you with competitive pay (including £2.00 for bank holidays and £3.50 for nights) plus a rich benefits package to support your well-being—so you can focus on what matters: excelling in your role and growing your career.
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Wherever you start—whether as a Customer Assistant or by progressing towards becoming a Freshness, Non-Food, or Bakery Specialist—we’ll support your ambition every step of the way!
What You’ll Do
- Deliver expert customer service: Help customers with queries, ensure they leave happy, and bring that ‘Lidl quality’ to every interaction.
- Efficiently handle deliveries: Umajamely coordinate stock as it arrives to keep our shelves fresh and full.
- Bake with passion: Regularly top up the bakery section with freshly made goods—expected tenacity!
- Merchandise Non-Food products: Expertly arrange and maintain our middle aisles.
- Meet the needs of our customers and store: Because these things often change quickly, we ask for flexibility and adaptability to stay ahead.
What You’ll Bring
- Experience of fast-paced environments in retail or customer-facing roles.
- Natural customer service skills: Even if you’re new to retail, a friendly manner and commitment to service will stand you in amazing hands.
- Flexibility: Heightened ability to begin shifts early, work late, or change plans when necessary.
- Enthusiasm for growth: An eagerness to go the extra mile, embrace challenges, and push your store—and career—forward.
- A positive attitude: A smile and proactivity help inspire teams and strengthen service for our customers.
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What You’ll Receive
- Competitive pay: £13.45–£14.45 per hour, with bonuses for nights and bank holidays.
- Holidays: 30–35 days entitlement (pro rata for part-time).
- 10% in-store discount: Enjoying your favourite Lidl products just got even better.
- Pension scheme: Invest in your future.
- Enhanced family leave and long-service awards: For celebrating your achievements—your whole family deserves that!
- Endless opportunities to grow: From training to leadership, we support your ambition and mentor you towards higher responsibilities.
Thinking of Applying?
Whether you’re a career starter or someone looking for a new challenge, your unique traits are what we truly celebrate. We respect and foster diversity, equity, and inclusion—every background is welcome.
But here’s a crucial point: we value authenticity. If you’ve used AI tools like ChatGPT for inspiration or planning, be sure your application reflects your voice—no generic responses here!
If this sounds like the next step, put your smile to work and apply now to join our team.
Important: Employment is subject to:
- Satisfactory references
- A Disclosure and Barring Service (DBS) check if requested
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