Lidl GB
Customer Assistant
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Customer Assistant – Lidl
£13.45 - £14.45 per hour | 10-15 hour contract | Various shifts (including weekends) | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
About the Role
Everyone who works at Lidl brings something unique—but we also share a common spirit: collaboration, tenacity, and teamwork.
As a Customer Assistant, no day is identical. Expect a dynamic environment where you’ll restock shelves, operate tills, and contribute to the store’s success. Proactive cleanliness, organisation, and excellence in customer service are at the heart of the role.
In exchange, you’ll earn:
- A competitive hourly wage (plus £2.00/hour for bank holidays and £3.50/hour for night shifts)
- Ambitious career progression opportunities, from training to specialisms like Freshness, Non-Food, or Bakery Specialist roles
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Your Responsibilities
- Customer first – Provide expert guidance, resolve queries, and create a positive shopping experience.
- Delivery assistance – Efficiently unload and process goods as they arrive in store.
- Customer excellence – Deliver outstanding service with passion and professionalism.
- Bakery maintenance – Top up fresh goods to ensure quality and availability.
- Merchandising – Expertly display and organise middle-aisle Non-Food products for maximum appeal.
Requirements
To thrive in this role, you should bring:
- Fast-paced work experience (adaptability is key)
- Superb customer service skills
- Flexibility (early starts, late finishes, and shift changes)
- A solution-focused mindset (priorities may shift—be ready!)
- Team spirit – Bring energy, a smile, and a friendly attitude to help colleagues and customers
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What You’ll Receive
- 30-35 days’ holiday (calculated per contract length)
- 10% staff discount in-store
- Automatic pension scheme enrolment
- Enhanced family leave – extra time for parenting support
- Long-service awards for your dedication
- Other benefits all employees deserve
About Us: Diversity, Equity & Inclusion
At Lidl, we embrace applicants from every background. Your individuality enriches our team, and we foster a fair, inclusive environment where everyone has opportunities to grow.
If you’re proactive, enthusiastic, and ready to make an impact, Lidl could be your next career milestone. Apply now—and let your unique perspective help us succeed!
Employment is subject to satisfactory references and, where required, a Disclosure and Barring Service check.
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