Commonwealth Bank
Customer Banking Specialist Relief - Ipswich
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Banking Specialist Relief - Ipswich
CRITICAL: Check Your Availability Before Applying
Before applying for this position, please ensure you are available for the predetermined roster:
Ipswich Branch – Customer Banking Specialist Relief
- Hours: 9:30 AM – 4:15 PM (31.25 hours per week)
- Schedule: Monday to Friday
- Travel: Occasional support in Goodna & Springfield branches; reasonable travel required
Do work that matters
As part of CommBank’s Retail Banking Services (RBS) team, you’ll help shape a seamless banking experience for over 10 million personal and small business customers. With over 100 years of service to local communities, we provide market-leading products, services, and technology. Our work makes a real difference—whether helping someone open their first account, save for a big event, buy a property, or plan for retirement.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Your role will directly impact customers when they need us most.
What You’ll Do
As the Customer Banking Specialist Relief in the Ipswich Branch, you’ll be the face of CommBank—your customers will speak with you first. Your responsibilities include:
- Greeting every customer and understanding their needs to direct them to the best channel
- Building genuine connections through meaningful conversations to enhance their banking experience
- Demonstrating our digital banking tools and in-branch technology to help customers choose the right options
- Ensuring smooth branch operations by monitoring movements and customer satisfaction
Requirements
We’re looking for candidates who have:
- A proven track record in exceptional customer service, ideally within financial services, retail, or hospitality
- Strong communication skills and a natural ability to remain approachable and professional
- The ability to manage customer expectations with composure and confidence
- A passion for building a long-term career at CommBank and supporting our customers’ financial goals
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why Join Us?
With CommBank, you’ll help customers make informed financial decisions that shape their futures. This role is a chance to contribute to meaningful change—in your career and in their lives.
Additional Notes
- Aboriginal &/or Torres Strait Islander people encouraged to apply
- Current Commonwealth Bank Group employees (including Bankwest, x15ventures): Apply via Sidekick
- If you need support with accessibility, contact HR Direct on 1800 989 696
Advertising End Date: 15/07/2026
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills